Anyone use Godmine software

We are having a problem with Goldmine 4. 0. it locks up when downloading emails. . . if we use auto retrieve it workd most of the time. Anyone have any suggestions. I called techsupport and they can't figure it out either.

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We are having a problem with Goldmine 4.0.
it locks up when downloading emails...if we use auto retrieve it workd most of the time. Anyone have any suggestions. I called techsupport and they can't figure it out either.
 
Thanks

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