Audigy Help Required

Hi all I just got an Audigy Soundcard and am already regreating my purchase First up System Specs: Windows XP Pro Geforce 2 Pro 512MB RAM Pentium 4 1. 7Ghz Audigy Platinum ex. In games if i select Hardware Mode for sound, i loose all sound in the game.

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Hi all I just got an Audigy Soundcard and am already regreating my purchase
 
First up System Specs:
Windows XP Pro
Geforce 2 Pro
512MB RAM
Pentium 4 1.7Ghz
Audigy Platinum ex.
 
In games if i select Hardware Mode for sound, i loose all sound in the game.
In games that include EAX 2.0 or 3.0 Options as well as hardware support I loose all sound when i enter a Building. E.g. Shadow Force Razor Unit all sound is lost when entering any area with walls around you on 4 sides.
 
I have a Desktop thearter 5.1 Digital Speaker system.
 
Any Help appreciated.

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