cant access email

Hi, I'm new to this and not very technical, therefore I require some experts help. I'm having problems with my email and messenger logins. I also can't access paypal, and I'm quite worried. I have been told to download spy bot, spy sweeper, bhodemon and I have and ran these.

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Hi, I'm new to this and not very technical, therefore I require some experts help.
 
I'm having problems with my email and messenger logins. I also can't access paypal, and I'm quite worried.
 
I have been told to download spy bot, spy sweeper, bhodemon and I have and ran these. The problems haven't gone away. Can anyone shed any light on the problem? I'm running XP Pro.
 
I look forward to ant help you can give me.
 
Dan.

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