Corrupted Word

This is a discussion about Corrupted Word in the Windows Software category; I am experiencing an annoying problem, and am looking for clues and suggestions. I'm using Word 97 on Windows NT. Sometimes when I try to open a document, I get an error message: Word cannot open this document template (D:\PROGRAM FILES\.

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64 Posts
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Joined 2001-11-07
I am experiencing an annoying problem, and am looking for clues and suggestions. I'm using Word 97 on Windows NT. Sometimes when I try to open a document, I get an error message:
 
"Word cannot open this document template (D:\PROGRAM FILES\...\STARTUP\WWEBVB.DOT)".
 
I click on OK, then I get this message:
 
"Word cannot open the existing "|_| "
 
(The last part of the above is a crude email rendition of the box character.) What the heck does that mean?
 
I've tried renaming the Normal.dot file but still no use.
 
 
Anyone can help me here....

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3 Posts
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Joined 2002-07-10
TRY REINSTALLING THE OFFICE 97 AGAIN. IF PROBLEM PERSISTS, CHANGE THE OFFICE 97 CD. TRY INSTALLING OFFICE 2000 THIS WILL SOLVE UR PROBLEM.