Diamond 1200 plus (Pakckard Bell) scanner not working with XP

I have just purchased a Diamond 1200plus scanner and for two days and many instructions i still cannot get it to work. It says the 'Scanner is not connected please check the cable', then 'The scanner is not ready', why am i having such trouble please? I junked my Genius Vivid for the same reason but it appears it's ...

Everything New Technology 1823 This topic was started by ,


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1 Posts
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Joined 2005-01-29
I have just purchased a Diamond 1200plus scanner and for two days and many instructions i still cannot get it to work.It says the 'Scanner is not connected please check the cable', then 'The scanner is not ready', why am i having such trouble please? I junked my Genius Vivid for the same reason but it appears it's not the scanner after all.I now have two that don't work:*(
 
 
 
Zordana9@aol.com

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2 Posts
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Joined 2006-01-30
Another idea...
Your scanner receives the power from the USB port of the PC.
Maybe the PC's USB port has problem.
Try to connect the scanner to another USB connector.