direct sound test results stop at step 19 (failed) (user verification of softwar

This is a discussion about direct sound test results stop at step 19 (failed) (user verification of softwar in the Windows Hardware category; on sound 1 and 2 i received the above message along with this HRESULT=0x00000000(error code) HELLLLLLLLLLLP PLEASE I HAVE NO SOUND

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on sound 1 and 2 i received the above message along with this HRESULT=0x00000000(error code) HELLLLLLLLLLLP PLEASE I HAVE NO SOUND

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Oct 13
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Oct 13
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It is disconcerting to have something like this happen, but to be able to help, give us the soundcard you are using, your motherboard, and your video card.
 
Did you install some new software before this happened or did you just update windows?