doing file search crashes windows

when i try to do a file search, or even right click on the desktop, i get an error message and windows has to shut down. Have done many virus searches, have tried to work with the Shell-ex view. nothing seems to work for me.

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13 Posts
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Joined 2006-10-23
when i try to do a file search, or even right click on the desktop, i get an error message and windows has to shut down. Have done many virus searches, have tried to work with the Shell-ex view. nothing seems to work for me. am running xp sp2. Also in the control panel, the networking icon doesn't have words under it anymore, just boxes and other symbols, and when the mouse goes over it that will cause the error message too. thanks.

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690 Posts
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Joined 2004-05-06
Have you scanned for spyware rather than just a virus check?
Some spyware can affect IE and Explorer in unexpected ways.
Try MS Defender, SpyBot, Spyware Blaster etc.
 

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13 Posts
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OP
yes, have ran several online scanners, nothing has fiexed problem yet. thanks for the help.

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320 Posts
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Joined 2004-12-09
Try running system file checker.
 
Start > Run > sfc /scannow

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13 Posts
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Joined 2006-10-23
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ran sfc / scannow. it ran, and nothing showed up after the test finished, so i guess everything is ok, or should it show any results after it runs ? thanks again.