DVD Player Blues

Running an XP Pro OS and all of a sudden my dvd-rom is not producing any video. Sound comes through just fine but no picture, nothing but a plain green then blue screen when asked to play a disc. Device Manager says everything's in order and player is still set for region 1.

Windows Hardware 9627 This topic was started by ,


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41 Posts
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Joined 2002-11-14
Running an XP Pro OS and all of a sudden my dvd-rom is not producing any video. Sound comes through just fine but no picture, nothing but a plain green then blue screen when asked to play a disc. Device Manager says everything's in order and player is still set for region 1. Since I had just recently upgraded my PS and had temporarily unplugged the optical cable, I opened the box and made certain that the connections were solid. I'm thinking that perhaps the unit, an ASUS DVD-E616P, has just gone belly-up.

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Responses to this topic


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41 Posts
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OP
I forgot to mention that the drive still plays cd's flawlessly whether they are games, music or data.

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690 Posts
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Try reinstalling the DVD Player software, maybe the codec is missing or needs fixing. Remember XP does not come with a DVD Player or codec by default.

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41 Posts
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Joined 2002-11-14
OP
I installed some new dvd software (Power DVD) with the same results as I had gotten from WinDVD & the Interactual Player. I called TS at ASUS and after inquiring about the chipset drivers - I had just installed the latest VIA 4-in-1 package - said it was RMA status, essentially that it was toast. Since I'd been using it for three years or more I suppose I'd gotten my money's worth, eh? Thanks for trying to help all the same. You guys are the greatest at accurately prescribing a fix for whatever ails a comp!

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1547 Posts
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Well, here in the states DVD-RW drives are pretty darn cheap, yes 3 years is more then your monies worth at this point