Exchange 2000 and Outlook XP problem

Have not had this issue before. . but it's giving me a headache. I have just reinstalled windows and office on this machine cuz I got all new hardware. When I go to create a new profile for my Outlook mail, and I type in the correct user name of the mailbox, then click check name, I am greeted with this beautiful e ...

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Have not had this issue before.. but it's giving me a headache.
 
I have just reinstalled windows and office on this machine cuz I got all new hardware.
 
When I go to create a new profile for my Outlook mail, and I type in the correct user name of the mailbox, then click "check name", I am greeted with this beautiful error message..
 
 
"This action could not be completed. The name could not be matched to a name in the address list"
 
 
I've done research, nothing has worked so far. Any ideas?

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