external hard drive excluded from computer

I recently recieved a Dell Optiplex GX520 computer with Windows Xp Pro Sp2, and I connected a Western Digital My Book 1TB External Hard Drive, Everything worked fine until 2/19/10 When I installed a new video driver.

Windows Hardware 9627 This topic was started by ,


data/avatar/default/avatar24.webp

0 Posts
Location -
Joined 2010-02-26
I recently recieved a Dell Optiplex GX520 computer with Windows Xp Pro Sp2, and I connected a Western Digital My Book 1TB External Hard Drive,
Everything worked fine until 2/19/10 When I installed a new video driver. I started seeing "Windows-Delayed Write Failed" messages. I tried a solution that I found online it didnt work. My Brother-in-Law suggested that I go into the policies tab and changeing the setting from "Quick Disconnect" to "Opimized for Performance" when I did this, the computer promted me to restart the computer, when Windows restarted I found that the computer could no longer see the external hard drive. I tried to perform a system restore but recieved a message: The Changes To Drives N:/M:/L:/K: cannot be reverced because the drive has been excluded from the computer. i would be greatful for any help. Thank You

Participate on our website and join the conversation

You have already an account on our website? Use the link below to login.
Login
Create a new user account. Registration is free and takes only a few seconds.
Register
This topic is archived. New comments cannot be posted and votes cannot be cast.

Responses to this topic


data/avatar/default/avatar39.webp

3867 Posts
Location -
Joined 2000-02-04
Take the driver out of the enclosure and connect it internally to your computer.
 
If the computer can see the drive then download the diagnostics from Western Digital and scan the drive.
 
If computer can't see it then verify you have everything connected correctly, if not then it' toast and only a professional service can fix it.

data/avatar/default/avatar10.webp

3 Posts
Location -
Joined 2010-02-26
Hi DosFreak
 
 
This is Ferris23 from back in the 3DFiles days. Not sure if you remember me but I wanted to say hello.