FFVII True Motion Upgrade Prob

This is a discussion about FFVII True Motion Upgrade Prob in the Windows Games category; Hellow! I'm new here and have a wee problem with FFVII. Well, It works well for me under Win2000 while using Qfix. BUT! When I first played the game under Win98, the game would crash at the movie of the falling of the Disk Sector and the characters swing out of harm's way.

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Hellow!
I'm new here and have a wee problem with FFVII.
Well, It works well for me under Win2000 while using Qfix. BUT!
When I first played the game under Win98, the game would crash at the movie of the falling of the Disk Sector and the characters swing out of harm's way. It would pop up a message stating to go to "www.duck.com" for an upgrade to True Motion and would drop the game and bring you back into windows. Now, I had to reinstall the game under Windows 2000, but I had lost the zip file that had the installation of the upgrade for True Motion.
Duck Industries and EIDOs have given me the runaround and Squaresoft has no link to tech support on their site as I have seen. Anyone know how I can get that update?

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