hangs on restart

This is a discussion about hangs on restart in the Everything New Technology category; I have had this problem for a while but never addressed it. My system is XP Pro SP1. 1800 AMD A7V266-E KT266A Chipset ASUS V7100 graphics card If I select the restart option my computer will hang.

Everything New Technology 1823 This topic was started by , . Last reply by ,


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I have had this problem for a while but never addressed it.
 
 
My system is XP Pro SP1.
1800 AMD
A7V266-E KT266A Chipset
ASUS V7100 graphics card
 
 
If I select the restart option my computer will hang.
 
 
This is the error written to the system event viewer:
The device, \Device\Ide\IdePort1, did not respond within the timeout period.
 
Any suggestions would be welcome.
Or if someone has a workaround to enable the complete installation of Quickbooks, the program requires restart inorder to finish installing. No other options are given.

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Mar 8
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Mar 8
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OP
Device Manager\IDE ATA/ATAPI controllers\Properties\Driver\Driver Details
 
-Primary IDE Channel \Microsoft 5.1.2600(xpsp1.02082-1920)
\atapi.sys
 
-Secondary IDE Channel \Microsoft 5.1.2600(xpsp1.02082-1920)
\atapi.sys
\storprop.dll
 
-VIA Bus Master IDE Controllers \Microsoft 5.1.2600(xpsp1.02082-1920))
\atapi.sys
\pciidex.sys
\viaide.sys