Help and Support Center W/XP-SP2

Hi everyone, When I start Help and Support center, I don't get any knowledge base articles when I do a search. The knowledge base tab reports 0 results. I am thinking that this is caused by Microsoft's major overhaul of their KB system.

Windows Software 5498 This topic was started by esalbright, 2004-12-05 23:35

Discussion 3

esalbright

4 Posts
Location -
Joined 2004-08-29

#137576

2004-12-06 00:35

Hi everyone,

When I start Help and Support center, I don't get any knowledge base articles when I do a search. The knowledge base tab reports 0 results. I am thinking that this is caused by Microsoft's major overhaul of their KB system. Anyone else have this problem?

Thanks,

Eric Albright

After installing SP2 comp will no longer boot up

Untitled thread

Participate on our website and join the conversation

You have already an account on our website? Use the link below to login.

Create a new user account. Registration is free and takes only a few seconds.

This topic is archived. New comments cannot be posted and votes cannot be cast.

Responses to this topic

Wicked101

402 Posts
Location -
Joined 2004-09-11

#137577

2004-12-06 00:59

I dont have a problem with the Knowledge Base coming up with 0, but then again, that depends on what you are searching for.

esalbright

4 Posts
Location -
Joined 2004-08-29

#137578

2004-12-07 03:31

It comes up with 0 results no matter what is entered. I even tried Microsoft! "Suggested Topics" and "Full Text Search Matches" both work correctly.

Eric Albright

Wicked101

402 Posts
Location -
Joined 2004-09-11

#137579

2004-12-07 12:19

Sorry, but I'm a bit slow when it comes to the Microsoft Help thingy, I never use it. Have you tried doing a Microsoft Update? I do it pretty often to get the fixes, cause, as you know, they aren't perfect