Help with XP activation...

Here is the run down. I went to upgrade a pc to XP from 98SE. The install didn't go so good. The new version of XP Home had some scrathes on the bottom. . . and didn't install fully. (This was a brand new copy of XP Home) So, I had another copy of XP home here so I used that CD, but when I go to enter my Product Ke ...

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286 Posts
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Joined 2001-07-17
Here is the run down. I went to upgrade a pc to XP from 98SE. The install didn't go so good. The new version of XP Home had some scrathes on the bottom...and didn't install fully. (This was a brand new copy of XP Home)
 
So, I had another copy of XP home here so I used that CD, but when I go to enter my Product Key XP won't accept it. It IS entered correctly btw..triple checked it.
 
I have a valid license and a bum CD. What should I do. Is there a string in the reg I can edit so XP will accept my licence? I tried calling XP activation customer service, but the installation ID I had to give them wasn't in their records. Any idea's?
 
- Lotus
[Edited by Lotus on 2004-11-04 11:35:56]
 

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data/avatar/default/avatar06.webp

286 Posts
Location -
Joined 2001-07-17
OP
All set now. I called MS back again and spoke with someone else this time. She was very helpful! We changed the installation ID and everything worked fine after that!
 
Regards,
- Lotus