HP Scanner issue
Hi, I have an HP 2200c scanner which is exhibiting some funny behavior. When it is plugged into the USB port, i immediately get hiss through my speakers. (seems to do this with the SBLive or the onboard audio).
Hi,
I have an HP 2200c scanner which is exhibiting some funny behavior.
When it is plugged into the USB port, i immediately get hiss through my speakers. (seems to do this with the SBLive or the onboard audio). As soon as i unplug it, the sound goes away.
When i install the (latest) HP scanning software, the scanner is detected and all seems to be happy, until... i try to scan something. It starts to load the scanning software, then locks up and starts to access the floppy drive every 10 seconds and does so until i reboot the machine.
If i use the microsoft scanning wizard, i can scan pictures - but it's a crappy alternative to propper scanning software.
Any ideas? Oh, it all works fine with exactly the same hardware running windows 2000, so it's definitely an XP software issue.
Cheers,
Giskard
I have an HP 2200c scanner which is exhibiting some funny behavior.
When it is plugged into the USB port, i immediately get hiss through my speakers. (seems to do this with the SBLive or the onboard audio). As soon as i unplug it, the sound goes away.
When i install the (latest) HP scanning software, the scanner is detected and all seems to be happy, until... i try to scan something. It starts to load the scanning software, then locks up and starts to access the floppy drive every 10 seconds and does so until i reboot the machine.
If i use the microsoft scanning wizard, i can scan pictures - but it's a crappy alternative to propper scanning software.
Any ideas? Oh, it all works fine with exactly the same hardware running windows 2000, so it's definitely an XP software issue.
Cheers,
Giskard
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You might want to post the specifics of your hardware for us to see. Also, my friend has had 2 of these scanners and both of them have had the same problem, they generate scans like this:
www.driventechnologies.com/images/2200c-scan-screen-cap.jpg
I have been working with her second scanner, and it has the same issue on both her Win98SE PC and my secondary Win2K PC. I tried different USB hosting devices (add-in card vs onboard), cables, software (her Precision Scan LTX and my Precision Scan Pro 3.1 software from my HP 5470c at work), and all kinds of updates and drivers. I am calling HP today to see if there is something that can be done to reset the unit as it almost seems like the scanner bar is out of sync with the internal CCD/processing unit.
www.driventechnologies.com/images/2200c-scan-screen-cap.jpg
I have been working with her second scanner, and it has the same issue on both her Win98SE PC and my secondary Win2K PC. I tried different USB hosting devices (add-in card vs onboard), cables, software (her Precision Scan LTX and my Precision Scan Pro 3.1 software from my HP 5470c at work), and all kinds of updates and drivers. I am calling HP today to see if there is something that can be done to reset the unit as it almost seems like the scanner bar is out of sync with the internal CCD/processing unit.
I'm really having any image quality problems, just the softare letting me down in XP. Here's the specs of the two machines i've tried. As you'll see, about the only thing they have in common is the o/s and a via chipset on the board.
System 1:
Athlon XP 1600+
512 MB Crucial DDR Ram
30 Gig Western digital Hdd
Epox 8KHA+ Mobo
Aopen Case With 300 Watt PSU
SB Live Value
Intel Pro 100 NIC
Plextor CDRW
Liteon DVD
System 2:
PIII 700e
512 MB PC133 Ram
6 Gig Quantum Hdd
Aopen AX34 Pro II Mobo
Macase Case With 300 Watt PSU
On board audio
3Com 100 tx NIC
Both systems work well with the scanner in win2k
Both fail in the same manner with XP
Both systems produce hiss through the speakers as soon as the Scanner is connected.
Cheers,
Giskard
System 1:
Athlon XP 1600+
512 MB Crucial DDR Ram
30 Gig Western digital Hdd
Epox 8KHA+ Mobo
Aopen Case With 300 Watt PSU
SB Live Value
Intel Pro 100 NIC
Plextor CDRW
Liteon DVD
System 2:
PIII 700e
512 MB PC133 Ram
6 Gig Quantum Hdd
Aopen AX34 Pro II Mobo
Macase Case With 300 Watt PSU
On board audio
3Com 100 tx NIC
Both systems work well with the scanner in win2k
Both fail in the same manner with XP
Both systems produce hiss through the speakers as soon as the Scanner is connected.
Cheers,
Giskard
Try the Precision Scan Pro 3.1 software. It works with the 2200c even if it does show more options being available than the scanner will handle. Look up software for a ScanJet 5470c, and you will get a link for it. It's WAY more stable than the LTX version, as I haven't been getting anymore crashes (just screwed up images ).
Hi,
I found the solution to this extremely common problem with my ScanJet 4300C (that is, PrecisionScan LTX v. 1.1 hanging on start under Windows XP/2000). The key is HP's document:
http://h10025.www1.hp.com/ewfrf/wc/docum...ocname=bps05156
My problem was having a link to My Computer in my Start menu. As the software scans through the entire Start menu each time it runs, looking for compatible programs to scan to, it was trying to look through my entire computer (both hard drives and 4 network drives).
I simply removed the My Computer link from my Start menu and PrecisionScan LTX began working correctly. You may need to remove other links, but any links in your Start menu that connect directly to My Computer, a hard drive, or a network location will probably cause the same problem.
I hope that helps.
I found the solution to this extremely common problem with my ScanJet 4300C (that is, PrecisionScan LTX v. 1.1 hanging on start under Windows XP/2000). The key is HP's document:
http://h10025.www1.hp.com/ewfrf/wc/docum...ocname=bps05156
My problem was having a link to My Computer in my Start menu. As the software scans through the entire Start menu each time it runs, looking for compatible programs to scan to, it was trying to look through my entire computer (both hard drives and 4 network drives).
I simply removed the My Computer link from my Start menu and PrecisionScan LTX began working correctly. You may need to remove other links, but any links in your Start menu that connect directly to My Computer, a hard drive, or a network location will probably cause the same problem.
I hope that helps.
