I am stuck

I upgraded to xp pro and during the upgrade it said I needed a driver file which it couldnt find, I called microsoft and after talking for 3 hours he finally had me add a secondary operationg system.

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2 Posts
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Joined 2005-06-24
I upgraded to xp pro and during the upgrade it said I needed a driver file which it couldnt find, I called microsoft and after talking for 3 hours he finally had me add a secondary operationg system. First we tried to diable everything he thought might be causeing this but it did not stop the error message. After downloading 2nd OS I am hung in an instal mode, it wont come out of the install it just runs rebootes and starts trying to run the install again, the Microsoft guy, in his hard to understand accent said he couldnt help. I have only 2 programs on there I need, I did back up my data on the quickbooks but cant even start to try to find the problems because it wont do anything but reboot and start over, any ideas?
 

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6 Posts
Location -
Joined 2005-06-28
by the sound of it you have a worm or hidden virus.or your cd/dvd drive firmware is not updated this is a common proplem.if not you need to format and reinstall windows that is the quickest and cheapest way to fix the proplem. complete wipe out and reinstall all info will be lost a computer tech with a server should be able to remove your hard drive and back up all your info then reistall to the fresh system thats if you need al that info. warning it is recommended that you need minamum 512 of ram. have fun thanks ted