I can't uninstall Office 97 need advice

office 97 was installed on these machines at some point in the past. I try to uninstall it now and it says, Setup cannot find the the files on 'e:\' from which I originally installed the product. My CD rom is drive d: and I nbelieve it was installed from over a network share, although things have been moved around.

Windows Software 5498 This topic was started by ,


data/avatar/default/avatar03.webp

581 Posts
Location -
Joined 2002-04-27
office 97 was installed on these machines at some point in the past. I try to uninstall it now and it says,
"Setup cannot find the the files on 'e:\' from which I originally installed the product."
 
My CD rom is drive d: and I nbelieve it was installed from over a network share, although things have been moved around. I tried mapping to my \\server\apps directory and it still says the same thing.
 
Long story short, is there an office uninstaller I can download for this situation? Currently I am scouring the knowledge base and google for something to do it but haven't had any luck so far.
 
 
And also, does this infuriate anybody else, the lack of uninstall ability just because I don't have the media handy? Who are the monkey's writing this garbage?

Participate on our website and join the conversation

You have already an account on our website? Use the link below to login.
Login
Create a new user account. Registration is free and takes only a few seconds.
Register
This topic is archived. New comments cannot be posted and votes cannot be cast.

Responses to this topic


data/avatar/default/avatar05.webp

214 Posts
Location -
Joined 2002-10-05
I'm not sure if this will help, but try to change InstallSource path to a cdrom drive.. Should be located somewhere here:
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{????????-????-????-????-????????????}
 
;; EDITED ;;
I'm now pretty sure that mentioned above will require the original cd.
 
Anyway, here's something interesting from the M$ guys that might help you:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q176823
and
http://www.microsoft.com/office/ork/xp/appndx/appa15.htm

data/avatar/default/avatar12.webp

1915 Posts
Location -
Joined 2000-03-30
IF all else fails try installing a newer copy of office.
 
I believe it will remove the old version

data/avatar/default/avatar03.webp

581 Posts
Location -
Joined 2002-04-27
OP
It's all good now. I merely put the office install files back from where it was expecting it to be. (Made an office share and connected to it as e:\