If i click on a link in outlook express 6 sp1 nothing happens

Please help me, I am searching for a week to solve this problem. If i click on a hyperlink in a mail message, nothing happens. Can someone help me out? Andicioz.

Windows Software 5498 This topic was started by ,


data/avatar/default/avatar05.webp

38 Posts
Location -
Joined 2004-07-31
Please help me,
I am searching for a week to solve this problem.
If i click on a hyperlink in a mail message, nothing happens.
 
Can someone help me out?
 
Andicioz

Participate on our website and join the conversation

You have already an account on our website? Use the link below to login.
Login
Create a new user account. Registration is free and takes only a few seconds.
Register
This topic is archived. New comments cannot be posted and votes cannot be cast.

Responses to this topic


data/avatar/default/avatar39.webp

1457 Posts
Location -
Joined 2001-12-18
Outlook Express defaults to IE when you click a link. Changing to a different browser as default may cause hyperlink to fail. Then, again, it can bust itself. From Microsoft:
To resolve this problem in Internet Explorer, follow these steps:
 
1. Quit all programs that are running.
2. Click Start, and then click Run.
3. Type regsvr32 urlmon.dll, and then click OK.
4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.
 
If this does not resolve the problem, repeat steps 2 through 4 for each of the following files (in step 3, replace Urlmon.dll with each of the file names below):
 
* Shdocvw.dll
* Msjava.dll
* Actxprxy.dll
* Oleaut32.dll
* Mshtml.dll
* Browseui.dll
* Shell32.dll (Windows XP and Windows 2000 only)
 
If the problem is still not resolved, verify that the following registry values are present and correct:
 
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}
Name: (Default)
Value: IDispatch
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid32
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}

data/avatar/default/avatar05.webp

38 Posts
Location -
Joined 2004-07-31
OP
Thanks for the reply, Sampson.
But it still don't work.
I had already done what microsoft says.
I tried once more, but still don't work.
Any other idea's?
My father's computer is from same shop same model but older version, he didn't have it too, but he used 'PestPatrol' the anti-spyware software, and removed all the spy-ware of his computer and then it worked. I did that too, but it doesnt work at my computer.
This is some information of my system:
 
MEDION Titanium MD 6000
Intel Pentium 4 - 3.0 GHz.
512 MB Ram
128 MB Vram (ATi Radeon 9800 XXL)
200 GB HardDrive
IDE DVD-ROM 16x
Pioneer DVD-RW DVR-107D
 
I am using Norton internet Security 2004
I am using these spyware/adaware controlling apps: Webroot Spysweeper (Not newest version) and PestPatrol.
There are other programs that already existed when i bought this pc.
 
Any idea's?
Thanks already.
 
Andicioz

data/avatar/default/avatar05.webp

38 Posts
Location -
Joined 2004-07-31
OP
It is just to add something.
I thought to 'scan' for virusses.
I started norton, but all the Buttons were messed up.
I coulden't scan.
I reinstalled norton, i restarted my computer and then there came a message of norton to configure it click 'Next'.
A button.
When i click on it, nothing happens.
Now what.
Maybe it is the same symptom of the mails?
I hope it is not a virus.
Hehe, if it is it is just a game pc, i can format it. I know how to
But i would like to know whats happening
 
Can someone help?
 
Andicioz

data/avatar/default/avatar39.webp

1457 Posts
Location -
Joined 2001-12-18
This puts a whole other light on the situation. First, try BHO Demon - http://www.majorgeeks.com/download.php?det=3550 to rid your IE browser of "helpers" which are possibly hijacking your system. Personally, I would uninstall Norton's. You will find that Norton's is so deeply embedded in your system that you won't be able to get it all out, but perhaps enough of it will be gone to allow you to install a different anti-virus like AVG or Anti-Vir. Are there any other symptons that the computer is giving that can give us a clue as to what possible virus you may have?
Anyway, do these two things. Be sure you have PestPatrols latest definitions and scan your machine. Then, go to HouseCall Trend Micro's online scanner and scan your machine with it: http://housecall.trendmicro.com/

data/avatar/default/avatar05.webp

38 Posts
Location -
Joined 2004-07-31
OP
Still doesnt work. I uninstalled norton, and installed the free version of AVG Anti-Virus. It found one virus, called Ghosts.A -
Removed it succesfully, but still doesn't work...
 
...what do i need to do now...?

data/avatar/default/avatar39.webp

1457 Posts
Location -
Joined 2001-12-18
Did you install the BHODemon and see if some particular "helper" belongs to spyware? and then attempt to re-register your .dll's?

data/avatar/default/avatar05.webp

38 Posts
Location -
Joined 2004-07-31
OP
Yes i already downloaded BHODemon, and i have 2 'helpers'. (already uninstalled norton and now installed AVG)
 
This is the first one (have a log) its name is: Myway Search Assistant
 
BHODemon 2.0.0.13 Report File:
C:\Documents and Settings\Andy Sleeuwaert\Bureaublad\MYSRCHAS_BHODemonInfo.txt
 
Legal Copyright: Copyright :copyright: 2003
Desc: MYSRCHAS.DLL - MyWay Search Assistant
Clsid: {04079851-5845-4dea-848C-3ECD647AA554}
DLL Path: C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL
Modified Date: Monday, July 19, 2004 10:30:30
Created Date: Monday, July 19, 2004 10:30:30
Product Name: My Way Search Assistant for Internet Explorer
Product Version: 1, 0, 0, 8
Original Filename: mySrchAs.DLL
File Description: My Way Search Assistant
Company Name: My Way
URL: http://www.doxdesk.com/parasite/MySearch.html
Enabled?: No
Internal Name: mySrchAs
Size (bytes): 98,304
MD5 Checksum: 0912165a43ed892d4397cb40fa2507ab
Comments:
Status: Investigating
 
And the twoth one: Adobe Acrobat Reader ( i think its not bad)
 
BHODemon 2.0.0.13 Report File:
C:\Documents and Settings\Andy Sleeuwaert\Bureaublad\AcroIEHelper_BHODemonInfo.txt
 
Legal Copyright: Copyright 2001
Desc: AcroIEhelper.ocx, AcroIEhelper.dll - Adobe Acrobat reader
Clsid: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
DLL Path: C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
Modified Date: Monday, April 16, 2001 17:39:02
Created Date: Monday, February 23, 2004 20:20:34
ProgID: AcroIEHelper.AcroIEHlprObj.1
Product Name: AcroIEHelper Module
Product Version: 1, 0, 0, 1
Original Filename: AcroIEHelper.DLL
File Description: AcroIEHelper Module
URL: http://www.adobe.com/products/acrobat/readstep2.html
Enabled?: No
Internal Name: AcroIEHelper
Size (bytes): 37,808
MD5 Checksum: 8394abfc1be196a62c9f532511936df7
Status: Benign
 
I already disabled them,... any idea's?
 

data/avatar/default/avatar39.webp

1457 Posts
Location -
Joined 2001-12-18
Some people swear that Myway Search Assistant is spyware. I don't know, you can disable it or not. The Acrobat BHO is benign.
 
Well since we've been down that path, Check the following.
 
Under Tools in OE check to see that "read in plain text" is not checked.
 
Next, we need to reset the default browser. Right click on the IE icon on your desktop, click on the Programs tab and Click on the button to Reset Web Settings button.
 
Go into Regedit and see if the following key is missing: HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
If it is you can import it from another machine.
 
Be sure that your register the following:
regsvr32 urlmon.dll
regsvr32 mshtml.dll
regsvr32 shdocvw.dll
regsvr32 browseui.dll
regsvr32 msjava.dll
These should be found in your System32 directory under /Window

data/avatar/default/avatar05.webp

38 Posts
Location -
Joined 2004-07-31
OP
I did all what you sed, and it doesn't work
The regkey is ok,and i did the rest.
I have noticed another problem.
Maybe this can help us out.
 
I cannot click on a link that uses javascript.(links to create a popup window or a bigger picture in a window)
 
Greetz,... and already thanks for the help.
 
Andicioz

data/avatar/default/avatar05.webp

38 Posts
Location -
Joined 2004-07-31
OP
Hey Sampson great thanks, i dont know how,
But i've got my links back!!
 
Thank You man!
 
Andicioz