IIS problems....

I recently applied MS's 12-Oct Security Update, and now can no longer run any IIS services, save for the Admin service itself. It gives me something like this: Cannot start the Simple Mail Transport Protocol (SMTP) service on Local Computer.

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65 Posts
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Joined 2000-07-31
I recently applied MS's 12-Oct Security Update, and now can no longer run any IIS services, save for the Admin service itself. It gives me something like this:
 
"Cannot start the Simple Mail Transport Protocol (SMTP) service on Local Computer.
 
Error 1747: The authentication service is unknown."
 
I can't figure out what's causing this. If I set the service for Automatic startup, another error appears in the event log:
 
"The Simple Mail Transport Protocol (SMTP) service hung on starting. "
 
Does anyone have any idea what might be causing this, or how to fix it?

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Are there any other services failing? There may have been a service that these depend on that could have been canned, or another service could have stalled out, causing the others to crash. I usually don't follow the security updates (as the environment is secure here, and these patches tend to disable other functionality until a service pack is released), but what version of IIS are u running? I would *assume* 5.0 since this is a Win2K group (mostly), but if you are running 4.0, I may be of more help. What OS SP level are u running? Are you using Exchange or another mail server to connect to?
 
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Regards,
 
clutch

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OP
Yeah, I'm running IIS on Win2k with SP1 (I would have uninstalled it if I could). I'm not using Exchange or any other server. The event log shows problems only with the IIS services, but not with IIS itself. I can start and stop the IIS Admin service with no problem, and all its prerequisites are loaded. If I try to start any of the services of IIS, they give that authentication error.