I have the Encore 6X setup... All of a sudden I am watching Enemy of the State and it jumps from end of chap 2 to 7... so i rewind and between these chaps is absolute crap... and i can't goto the chaps specifically... so i try changing movies and the machine freezes... so now everytime i put a dvd in the machine freezes... i can start up the creative player by its self but if i put a disc in its all over!... can anyone help if i should just buy a new drive cuz it looks like the software is fine?...