Maxtor HD stopped working !!!

Hi, I left my PC on (as normal) before I go to work, when I came back a few hours later my PC had fallen over and was restarting. The problem being is that it will go to the point when you have the Win XP boot screen and then it falls over and restarts the PC and will not go any further.

Windows Hardware 9627 This topic was started by ,


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1 Posts
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Joined 2004-08-17
Hi,
 
I left my PC on (as normal) before I go to work, when I came back a few hours later my PC had fallen over and was restarting. The problem being is that it will go to the point when you have the Win XP boot screen and then it falls over and restarts the PC and will not go any further.
 
It does not make any difference if I try to start it in safe mode, last know good configuration etc. It just will not get past this point. What I have also noticed is that a blue screen does appear just before it restarts the PC but I can not see what it says as it appears and goes within a second.
 
As I have a lot of data on the disk, which I don’t want to lose, I have not reformatted the disk. I have tried to do a repair from the install CD but that did not work, I tried to run a chkdsk but it can not see the hard drive.
 
I even tried putting it into another PC as a secondary disk but I still have problems with it. It’s as though the disk won’t start (if you know what I mean).
 
Any help/suggestions would be much appreciated.
 
Thanks,
Jen
 

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1547 Posts
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Joined 2002-05-29
Along the same lines as what APK suggested, try another power connector from the power supply, the larger 4-pin Molex connector. I would also swap out the ribbon/data cable that connects the HD to the motherboard IDE connector just to be sure. These cables are UDMA 100/133 ribbon cables and are very cheap now a days
 
The only other option is to get a new HD and jumper it as MASter and the old drive as SLAve and install a new OS onto the new HD. Then if the older HD still can't be accessed, I would try using a data recovery product like R-Studio, they have a demo version to let the user try it out first to see if it even works for them before purchasing the full-version