Media Player not finding media info
This is a discussion about Media Player not finding media info in the Windows Software category; When I download songs and play them in Windows Media Player 9 Series, it doesn't automatically find the media info, and when I click View Album Info it says that the feature is not available. I have Norton Internet Security, so I was wondering if that could be what is stopping it from working.
When I download songs and play them in Windows Media Player 9 Series, it doesn't automatically find the media info, and when I click "View Album Info" it says that the feature is not available.
I have Norton Internet Security, so I was wondering if that could be what is stopping it from working. If it is, could someone tell me how to configure Norton so it lets me do this. I'm a bit of a Norton rookie - I'm more of a Zonealarm man when it comes to firewalls.
Any help would be greatly appreciated.
I have Norton Internet Security, so I was wondering if that could be what is stopping it from working. If it is, could someone tell me how to configure Norton so it lets me do this. I'm a bit of a Norton rookie - I'm more of a Zonealarm man when it comes to firewalls.
Any help would be greatly appreciated.
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Sep 16
Sep 27
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OP
Thanks for the help, but disabling the firewall doesn't make any difference (and I could already access the Windows Media website in Media Guide, so I don't think that was the problem). I still can't search for media info, and I can't choose to view it either. I took a screen grab of the error message that comes up, as you can see below. So I was thinking that maybe I've got a funny download of 9 series. I'll try downloading and installing it again.
WMP 10 is out now, but it seems it is only available for XP. Now I've got my new computer I don't really want to upgrade to XP just yet, if ever (mostly because 2000 requires less CPU and memory etc - even though I now have a 3.2GHz processor and 512MB RAM, I'm still a bit wary about the idea).
If anyone has any other ideas it would be very much appreciated.
Thanks
ninjapirate
Apologies if it screws up the page.
WMP 10 is out now, but it seems it is only available for XP. Now I've got my new computer I don't really want to upgrade to XP just yet, if ever (mostly because 2000 requires less CPU and memory etc - even though I now have a 3.2GHz processor and 512MB RAM, I'm still a bit wary about the idea).
If anyone has any other ideas it would be very much appreciated.
Thanks
ninjapirate
Apologies if it screws up the page.
OP
I downloaded and installed 9 series again, but it makes no difference. I may have to do the unthinkable and email Microsoft asking them for help. I don't know how good their customer service is, so this should be a good way of finding out!
Or I could just wait for a 2000 version of WM10. Wasn't 9 series released for XP first, then 98/ME/2000?
Or I could just wait for a 2000 version of WM10. Wasn't 9 series released for XP first, then 98/ME/2000?
OP
Ha, you're not going to believe this. It seems that Media Player only couldn't find the media info for the two songs I tried it with - two songs I had downloaded from a P2P program. It recognises CDs and other songs etc! Funny how it took me so long to work that out. Now I feel like an idiot. :x
ninjapirate
ninjapirate
