Modem Problems With WinNT

Hello, I have a generic modem 56K. . . . I installed WindowsNT and it did not detected it. . . . . so I tried to intall it manually. . . . It asks for the drivers. . . . I insert the CD with the windwosNT drivers and then it asks for a port.

Windows Hardware 9627 This topic was started by ,


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36 Posts
Location -
Joined 2001-07-18
Hello,
 
I have a generic modem 56K.... I installed WindowsNT and it did not detected it..... so I tried to intall it manually....
It asks for the drivers.... I insert the CD with the windwosNT drivers and then it asks for a port.... but in my port list I have no potion at all....
How can I install this modem in my system??
Any ideas??
 
 
Thanks
 
FTM

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Responses to this topic


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379 Posts
Location -
Joined 2000-09-09
Windows installs com ports as a preliminary process to the modem being installed. To do so manually, go to Control Panel, Add remove Hardware, click next, choose Add/Troublesoot a device and after the initial search for new devices choose Add at the top of the list, next, No I want to choose from a list, Ports (com and Lpt) will install the com port. Repeat the process to install more com ports.
 
Check the modem card for pin placement operating choice of com port.

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36 Posts
Location -
Joined 2001-07-18
OP
When I try to detect it, it says it could not find any modem attached to the system......
The modem is a plug and play device, no jumpers.......
I tried to insert a port, COM2 but it added it but in the manually modem configuration the port that I added was not there......
 
I did all the correct steps to insert that port, like reboot after it....
Any ideias???
 
Thanks
 
FTM

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379 Posts
Location -
Joined 2000-09-09
Did you disable the serial ports in the BIOS? Try this first.
 
If you mean the installation software did not recognize this port, try installing other com ports (com 1, 2, 3, 4). It may be hardware coded to com 3 or 4.
 
If Generic Modem means a WinModem or HaM modem, the specific drivers are necessary for installation. If you did not get a diskette or CD-Rom with software for installation, maybe Modem Central can help you:
 
http://www.56k.com/
 
Intel Hardware assisted Modem drivers site:
 
http://developer.intel.com/design/modems/support/drivers.htm