my sims keep crashing when it gets to.............

Can anybody help me everytime i put the sims in it loads to the computing matrix and then it crashes. . any suggestions because im totally lost. .

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Joined 2006-12-30
Can anybody help me everytime i put the sims in it loads to the computing matrix and then it crashes..any suggestions because im totally lost.

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1019 Posts
Location -
Joined 2004-12-21
Is this the orginal Sims or Sims 2?
 
What are your system specifications?
Like processor, memory, motherboard, graphics card and Windows version.