Mystery System Tray Icon

Windows Security 292 This topic was started by zacros2020, 2004-09-13 04:07

Discussion 6

zacros2020

4 Posts
Location -
Joined 2004-09-13

2004-09-13 06:07

Please help. I have a myster icon that keeps popping up in my system tray - a purple and red double helix (like the DNA structure). Everytime is comes on - it trys to start a program on my computer. I cannot seem to find where it is coming from. I have run VirusScan, HiJack This, Stinger, AdAware SE, and Spybot with no luck. Anyone know anything about this?

Thanks./

Norton Internet Security help

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Responses to this topic

Sampson

1457 Posts
Location -
Joined 2001-12-18

#132409

2004-09-13 15:32

Do you have the Google toolbar installed on your machine? Google has a background calculating program that runs whenever the machine is idle.

zacros2020

4 Posts
Location -
Joined 2004-09-13

#132410

2004-09-13 15:47

I typically use google for internet searches, but I have never installed their toolbar. This icon is a blue and red double helix that appears to flip back and forth. It keeps popping up a windows installer window and ask for a CD-ROM to continue installation. If I press cancel, it simply pops right back up with the Windows Installer.

Sampson

1457 Posts
Location -
Joined 2001-12-18

#132411

2004-09-13 17:04

If it is actually running in the background, Hitting CTRL-SHIFT-ESC will bring up the task manager to let you see what tasks are running. You can look through these to isolate those that you don't recognize.

zacros2020

4 Posts
Location -
Joined 2004-09-13

#132412

2004-09-13 21:37

It looks like the culprit was a program called tgshell.exe As soon as I closed this process, the icon disappeared and the computer quit trying to open the windows installer. I believe that I will follow all necessary instructions to completely remove this program from the computer. Anyone have any info about this program?

Thanks for all of your help.

BladeRunR

1 Posts
Location -
Joined 2004-09-13

#132413

2004-09-13 22:38

I too have experienced this mystery dna looking icon and i found it to be part of the java console.
Whenever i started an application that used the java engine this twisted dna strand (that's the best way i can explain it) popped up in my taskbar for a few seconds while the java engine loaded up then it dissapeared.
Hope this helps.

rbcomp

1 Posts
Location -
Joined 2005-08-28

#132414

2005-08-28 09:51

subject: TGSHELL or tgshell.exe found by ZoneAlarm Pro and
researched in "FIND" (Win ME) files and folders reveals
BellSouth Software Protection ( my DSL provider is
Bellsouth). If anyone is interested. Drives me crazy.