No Sound after reinstall of XP Pro

I had to do a complete re-installation of XP Pro on my Mom's computer. All went well with the install, except now I have no sound. When I go to Sound and Audio device properties all areas of Volume are greyed out so they cannot be adjusted.

Customization Tweaking 1789 This topic was started by suee, 2004-11-08 23:58

Discussion 2

suee

2 Posts
Location -
Joined 2004-11-09

#135840

2004-11-09 00:58

Athlon XP 3200+ vs Athlon 64 3200+

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Responses to this topic

jmmijo

1547 Posts
Location -
Joined 2002-05-29

#135841

2004-11-09 03:46

My guess is that you need to install the device drivers for the onboard AC97 sound. You may want to locate the motherboard drivers disk that came with your machine or try to locate the drivers at the various chipset manufacturers site.

One thing that could help is to post the make/model of this motherboard or the make/model of the machine, if it's a Dell/HP/Gateway etc....

suee

2 Posts
Location -
Joined 2004-11-09

#135842

2004-11-09 04:46

The computer is a Dell 2350.
I don't have any other info at the moment (it's my Mom's pc)
I've found a great site to dl the drivers.
Before the install she couldn't get on the internet or check email in OE. I've got the correct settings for her. ISP said to contact her antivirus support for help - they gave up trying, hence the reinstall.
Thanks so much - I appreciate the help!
Sue