Norton

Hello everyone. I have a friend who has a new computer, with Norton Internet Security 2005 installed, but he has to disable it to get Internet access. BT has tried to help and they have got as far as figuring out that he can only gain access to websites via numbers, but not using a url.

Windows Security 292 This topic was started by ,


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2 Posts
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Joined 2005-05-15
Hello everyone. I have a friend who has a new computer, with Norton Internet Security 2005 installed, but he has to disable it to get Internet access. BT has tried to help and they have got as far as figuring out that he can only gain access to websites via numbers, but not using a url. Apparently, letters are not recognised. I have searched the symantec website, but can find nothing at all on this. Could anyone point us in the right direction, please?
 
Many thanks

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1019 Posts
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Joined 2004-12-21
I assume he has Windows 2000/XP?
 
Make sure that "DNS Client" service is running. Click Start -> Run. Execute "services.msc".
Locate "DNS Client" service. Doubleclick it. Set startup type to Automatic and click Start button if it was stopped.
 

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2 Posts
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Joined 2005-05-15
OP
Thank you. I'll get him to try that.

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18 Posts
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Joined 2003-01-11
Get rid of norton and use "zone lab" whit "a squared", spybot and win protector plus. Work fine for me.