Office XP Pro conflicts with my RealMagic Hollywood Plus...

Morning all. I recently did a clean install of Win2K Pro. Prior to that I had WinME which for the most part ran quite well despite public opinion experiences. To say the least I had to load Win2K on for certain apps I needed that would only work with Win2K.

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146 Posts
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Joined 2001-07-13
Morning all.
 
I recently did a clean install of Win2K Pro. Prior to that I had WinME which for the most part ran quite well despite public opinion experiences. To say the least I had to load Win2K on for certain apps I needed that would only work with Win2K.
 
I did the service pack 3 with all the accompanying updates. It was completely bare and then I installed Office XP Pro and it launched without error.
 
I then loaded my drivers for my Hollywood. Then I load the Hollywood App (latest one). I launch it and it tells me that the device driver is in use.
 
Lucky I made an image of the system at bare before any other software installs. So I reimaged and did the Hollywood first. I launched it without error and was able to play my Matrix DVD.
 
I installed Office XP Pro and launched it without error. I then relaunched my Hollywood and got the error message again saying that the driver was in use.
 
Now get this, I then go to my device manager and try to uninstall my Hollywood driver. It crashes the system as soon as I hit the uninstall. I reboot and then just try to disable the driver. System crashes as soon as I hit the disable.
 
Can anyone tell me if they've encountered this problem and has a fix for it? I would really like to use my Office XP again with my Hollywood on one system but if I have to I will go back to using Office 2K instead.
 
Oh by the way I have tried using the older versions of app and driver for my Hollywood and I get the same result.
 
Thanks in advance either way as always.

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Responses to this topic


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59 Posts
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Joined 2000-02-22
Did you apply serivce pack 1 and 2 for office xp? I know the basic version of Office XP has more bugs than you can imagine and service packing it may help your problem.

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146 Posts
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OP
Did the Office XP service packs originally with the first installs and then without. Same results.
 
Thanks for the response though.

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989 Posts
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So this only interferes with hardware DVD decoders? And disabling CTFMON.EXE (what exactly does this do btw? Something tells me it has nothing to do with Capture the Flag ) fixes it?
 
I'm planning on buying a Hollywood Plus at some point and this information is handy to know.

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146 Posts
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Joined 2001-07-13
OP
You guys were right. Ending ctfmon.exe does fix the issue and allows me to run my RealMagic Player afterwards.
 
However I'm not going to uninstall the ctfmon.exe because I actually need it in order for my speech to text to work in Word XP.
 
This is a real drag...But it fixes the issue for now, though inconveniently.
 
I was wondering, will it work fine under WinXP Pro OS? I mean having Office XP and Realmagic running without having to kill ctfmon.exe?
 
Let me know if anyone's tried. If it does work I guess I'll reformat.
 
Thanks again guys