Online merchants
Just a heads up - do not order from They have no idea where my speakers are and their customer service is about equal in quality to that of Verizon's (worst possible). They are the epitome of idiocy and I will find as many places as possible to curse their name.
Just a heads up --- do not order from http://www.micropro.com. They have no idea where my speakers are and their "customer service" is about equal in quality to that of Verizon's (worst possible). They are the epitome of idiocy and I will find as many places as possible to curse their name.
Ahhh yes... I feel somewhat better now.
Since we're at it, why don't we start a thread where we can praise or curse online merchants. I'd like to see what experiences y'all have had. I've got a long list of merchants that I wish would fall from the face of this earth... I'll list them when I get home from work
Ahhh yes... I feel somewhat better now.
Since we're at it, why don't we start a thread where we can praise or curse online merchants. I'd like to see what experiences y'all have had. I've got a long list of merchants that I wish would fall from the face of this earth... I'll list them when I get home from work
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LOL
Clutch do you dream of NTCompatible? I think you must carry your new pocketPC around all day long with NTCompatible loaded up on it or something cuz you are like Crouching Tiger Hidden Dragon with this board.
edit: I wrote that because he replied within one minute of my posting.. da nut.
I have another online merchant to stay away from http://www.pc-beyond.com "Beyond Computer Inc." Not only are they out of stock on much of what I wanted to order (which their website does not accurately represent), but it's one of those places that nobody who works there speaks English as their first language. They called me "dude" once when I was talking to them. Stay away.
Clutch do you dream of NTCompatible? I think you must carry your new pocketPC around all day long with NTCompatible loaded up on it or something cuz you are like Crouching Tiger Hidden Dragon with this board.
edit: I wrote that because he replied within one minute of my posting.. da nut.
I have another online merchant to stay away from http://www.pc-beyond.com "Beyond Computer Inc." Not only are they out of stock on much of what I wanted to order (which their website does not accurately represent), but it's one of those places that nobody who works there speaks English as their first language. They called me "dude" once when I was talking to them. Stay away.
He could be psychic;)
Id have to come to the defence of dabs.com i think they are the best UK online retailer of computer hardware without a doubt. Unless you want overclocking type stuff that is.
I must have ordered a huge amount of stuff from them over the years and had 1 problem (Crucial ram broke and it took 4 weeks for a replacement).
Ive had alot of problems with other online retailers, most notably www.overclockers.co.uk
Also i have to say that no one could be more suprised than me at jungle.com, they were excellent every time i used them, i really expected them to be poo but i was very suprised.
I must have ordered a huge amount of stuff from them over the years and had 1 problem (Crucial ram broke and it took 4 weeks for a replacement).
Ive had alot of problems with other online retailers, most notably www.overclockers.co.uk
Also i have to say that no one could be more suprised than me at jungle.com, they were excellent every time i used them, i really expected them to be poo but i was very suprised.
For the canadian junkies....www.ncix.com is the best thing that has happened to me since the computer.
Cheap prices, and cheap, reliable delivery.
Ordered Thursday morning, recieved tuesday afternoon.
Cheap prices, and cheap, reliable delivery.
Ordered Thursday morning, recieved tuesday afternoon.
The most recent addition to my list of "prefered" on-line vendors are the boys over here:
www.komplett.co.uk
Their prices are great and their web site accurately shows stock levels - no more ordering only to find the 100+ they say they have in stock don't actually exist.
They are actually based in Norway even though they are using the .co.uk domain and your goods are actually shipped from there.
Before you ask, no this doesn't make it really expensive to ship.
I ordered a P4T-E MB, 512MB RDRAM & P4 CPU on the Monday.
I had it in my hands on the Wednesday via DHL and the delivery was £5 - less than a lot of UK based retailers charge.
www.komplett.co.uk
Their prices are great and their web site accurately shows stock levels - no more ordering only to find the 100+ they say they have in stock don't actually exist.
They are actually based in Norway even though they are using the .co.uk domain and your goods are actually shipped from there.
Before you ask, no this doesn't make it really expensive to ship.
I ordered a P4T-E MB, 512MB RDRAM & P4 CPU on the Monday.
I had it in my hands on the Wednesday via DHL and the delivery was £5 - less than a lot of UK based retailers charge.
I can recommend both www.crucial.com and www.mushkin.com for memory needs, and http://www.coast2coastaz.com/ for software. They occasionally have some incredible pricing on software (we got MS SQL Server 2K Enterprise Ed, 1 CPU License) for about $13,000US cheaper than what our regular vendor would sell it to us for.
I checked out MWAVE.COM per sapiens74's recommendation. They seem to be pretty good and the shipping costs were very, VERY reasonable. I'll probably try to grab my 641's off of there, but not until I get the morons at MicroPro.com to credit my card. The fools charged me (not a temporary authorization) while they didn't even have the product in stock... and furthermore they didn't have a record that my card was charged. Well if I go to my credit card's website, it says very clearly that I was charged $167 on 3-19-02.
I feel like I'm on a conquest here... I'm just tired of getting shafted by these online scams. If you're going to run a business, know that your customer is its life-blood and treat them like royalty. If they don't treat me as such, vengeance will be mine!
I feel like I'm on a conquest here... I'm just tired of getting shafted by these online scams. If you're going to run a business, know that your customer is its life-blood and treat them like royalty. If they don't treat me as such, vengeance will be mine!
http://www.enpc.com seems to have pretty good prices and average shipping costs. I've never bought anything from them though so I cannot comment on their ability to function as a business. Anybody have insight to this merchant?
i have a kicka ss place for you all. www.tccomputers.com i have been buying from them for a long time. i am very plezed with thier telephone support, and thier site. i haven't had any prob with them so far. when i ordered my gf2 mx 32 meg they didn't have it in stock so they sent me a better brand of it.
i definately recommend www.dabs.com (UK based online retailer). In detail, I never have had a problem with dabs.com (ordered products worth over £3000 over 6 years), but (always a but!!!) 2 things to watch out:
1. Their Support Line gets worse and worse...i mean waiting for over 2hs on the phone waiting during weekdays!!!
2. They charge for delivery unless your order is in excess of £100.
Also, www.komplett.co.uk and www.overclockers.co.uk are the ones that I get hardware from, when www.dabs.com rarely does not stock at the particular moment. Both highly recommended.
1. Their Support Line gets worse and worse...i mean waiting for over 2hs on the phone waiting during weekdays!!!
2. They charge for delivery unless your order is in excess of £100.
Also, www.komplett.co.uk and www.overclockers.co.uk are the ones that I get hardware from, when www.dabs.com rarely does not stock at the particular moment. Both highly recommended.
Wow.. we seem to have a lot of folks from Europe on this board, I never realized! When I get some money together I'm gonna head over there for vacation. I've been to the U.K. before, for two weeks, and I loved it. That was the neatest thing I have ever done. I want to get down to the Italy/Greece area next time I go (maybe do some online shopping while I'm there 
).
Anyways, I dig you European folks. How are things going with the Euro? Bla bla.. I'm super bored at work today, can you tell?
).Anyways, I dig you European folks. How are things going with the Euro? Bla bla.. I'm super bored at work today, can you tell?
I've only ordered on-line twice, both times from Newegg. They have great, prompt service. All parts were shipped FedEx and came in perfect condition.
WOW Really? That's crazy. Yeah they were supposed to call me back by the end of the day confirming that my card has been credited. They have not yet called, and my card has not yet been credited.
I will be calling them AGAIN tomorrow to make sure they took care of things. This ordeal has been going on since Tuesday. I cannot describe my disguist accurately... I'm so ticked.
I will also be contacting the Better Business Bureau to file a complaint against the company... I suggest you do as well.
I will be calling them AGAIN tomorrow to make sure they took care of things. This ordeal has been going on since Tuesday. I cannot describe my disguist accurately... I'm so ticked.
I will also be contacting the Better Business Bureau to file a complaint against the company... I suggest you do as well.
Did some research on Micro Pro at the Better Business Bureau's website http://www.bbb.org/ Check this out..................
Based on BBB files, this company has an unsatisfactory record with the Bureau due to unresolved complaints. The Bureau has processed a large number of complaints against this firm. Complaint allegations include the quality of the product was not as advertised, the company did not provide refunds as promised, and dissatisfaction with the company's service.
The company has responded to most of the complaints brought to its attention by the Bureau; however, some were responded to after lengthy delays, including some that had previously gone unanswered in Bureau files. Furthermore, some complaints remain unresolved in Bureau files.
When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.
Closed Complaints
Number of complaints processed by the BBB in last 36 Months: 140
Number of complaints processed by the BBB in last 12 months: 65
Complaints Concerned
Advertising Issues: 5
Outcome of all complaints -
Resolved: 2; Company made every reasonable effort to
Resolve: 3
Sales Issues: 3
Outcome of all complaints -
Resolved: 2; Company made every reasonable effort to
Resolve: 1
Delivery Issues: 15
Outcome of all complaints -
Resolved: 11; Unresolved: 1; Delayed Resolution: 1;
Company made every reasonable effort to Resolve: 2
Repair or Service Issues: 7
Outcome of all complaints -
Resolved: 4; Delayed Resolution: 1; Company made every
reasonable effort to Resolve: 2
Guarantee or Warranty Issues: 9
Outcome of all complaints -
Resolved: 4; Delayed Resolution: 1; Company made every
reasonable effort to Resolve: 4
Product Quality Issues: 17
Outcome of all complaints -
Resolved: 13; Delayed Resolution: 2; Company made every
reasonable effort to Resolve: 2
Refund or Exchange Issues: 36
Outcome of all complaints -
Resolved: 26; Delayed Resolution: 4; Company made every
reasonable effort to Resolve: 6
Contract Issues: 2
Outcome of all complaints -
Delayed Resolution: 1; Company made every reasonable
effort to Resolve: 1
Customer Service Issues: 31
Outcome of all complaints -
Resolved: 20; Unresolved: 1; Delayed Resolution: 3;
Company made every reasonable effort to Resolve: 7
Credit or Billing Issues: 15
Outcome of all complaints -
Resolved: 11; Delayed Resolution: 2; Company made every
reasonable effort to Resolve: 2
Based on BBB files, this company has an unsatisfactory record with the Bureau due to unresolved complaints. The Bureau has processed a large number of complaints against this firm. Complaint allegations include the quality of the product was not as advertised, the company did not provide refunds as promised, and dissatisfaction with the company's service.
The company has responded to most of the complaints brought to its attention by the Bureau; however, some were responded to after lengthy delays, including some that had previously gone unanswered in Bureau files. Furthermore, some complaints remain unresolved in Bureau files.
When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.
Closed Complaints
Number of complaints processed by the BBB in last 36 Months: 140
Number of complaints processed by the BBB in last 12 months: 65
Complaints Concerned
Advertising Issues: 5
Outcome of all complaints -
Resolved: 2; Company made every reasonable effort to
Resolve: 3
Sales Issues: 3
Outcome of all complaints -
Resolved: 2; Company made every reasonable effort to
Resolve: 1
Delivery Issues: 15
Outcome of all complaints -
Resolved: 11; Unresolved: 1; Delayed Resolution: 1;
Company made every reasonable effort to Resolve: 2
Repair or Service Issues: 7
Outcome of all complaints -
Resolved: 4; Delayed Resolution: 1; Company made every
reasonable effort to Resolve: 2
Guarantee or Warranty Issues: 9
Outcome of all complaints -
Resolved: 4; Delayed Resolution: 1; Company made every
reasonable effort to Resolve: 4
Product Quality Issues: 17
Outcome of all complaints -
Resolved: 13; Delayed Resolution: 2; Company made every
reasonable effort to Resolve: 2
Refund or Exchange Issues: 36
Outcome of all complaints -
Resolved: 26; Delayed Resolution: 4; Company made every
reasonable effort to Resolve: 6
Contract Issues: 2
Outcome of all complaints -
Delayed Resolution: 1; Company made every reasonable
effort to Resolve: 1
Customer Service Issues: 31
Outcome of all complaints -
Resolved: 20; Unresolved: 1; Delayed Resolution: 3;
Company made every reasonable effort to Resolve: 7
Credit or Billing Issues: 15
Outcome of all complaints -
Resolved: 11; Delayed Resolution: 2; Company made every
reasonable effort to Resolve: 2
