Problem with family-pictures

Hi, I bought the Sims 2 this christmas and I installed on my pc. Installation was no problem and playing isn't either. The problems started when I wanted to save the family I created, the problem is that there are no pictures present after I created the family.

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Joined 2005-01-05
Hi,
 
I bought the Sims 2 this christmas and I installed on my pc. Installation was no problem and playing isn't either. The problems started when I wanted to save the family I created, the problem is that there are no pictures present after I created the family. Does anyone recognize this problem and if they do, does anyone no how to fix it?
 
My system meets the requirements described for the Sims 2, so this is not the problem.......

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