Problem with Outlook XP contacts and Word XP

For some reason, using Word XP as my e-mail editor for Outlook XP, I cannot access my contacts/address book through Word by clicking the To. . . button. It comes up with the error message The address list could not be displayed.

Windows Software 5498 This topic was started by Squid, 2002-07-28 02:06

Discussion 5

Squid

12 Posts
Location -
Joined 2000-01-08

#89665

2002-07-28 04:06

For some reason, using Word XP as my e-mail editor for Outlook XP, I cannot access my contacts/address book through Word by clicking the "To..." button. It comes up with the error message "The address list could not be displayed. The contacts folder associated with the address list could not be opened...". How can I tell Word where the appropriate contacts list is?

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Responses to this topic

Davros

347 Posts
Location United States
Joined 2002-03-21

#89666

2002-07-28 19:53

In either the folder list or the outlook bar, right click Contacts and select Properties. Select the Outlook Address Book tab and make sure Show this folder as an email address book is checked. Do this for each Contacts folder that you want to use.

jdulmage

1209 Posts
Location -
Joined 2000-10-27

#89667

2002-07-28 22:39

If you were previously using Outlook Express, export the Address Book as a Microsoft Outlook file and then import it back in to Outlook XP

Squid

12 Posts
Location -
Joined 2000-01-08

#89668

2002-07-30 08:05

I tried your suggestion Davros - still doesn't work, unfortunately. Any other ideas?

Davros

347 Posts
Location United States
Joined 2002-03-21

#89669

2002-07-31 03:42

Try this:

Click Tools-->Address Book, then in the address book window click Tools-->Options, then in the "Show this address list first" dropdown box, select another address list from the one you have. (you may have 2 "Contacts" address lists listed from an import or something a while back).

Squid

12 Posts
Location -
Joined 2000-01-08

#89670

2002-07-31 03:50

Fantastic!!! Thankyou, that worked! Much appreciated.