PS/2 Keyboard doesn't work in Windows XP anymore
I really need some answers on this, it's driving me crazy. . . The last time that I booted in Windows XP Professional, the keyboard and the mouse stopped working after everything was loaded. Until then, they worked.
I really need some answers on this, it's driving me crazy...
The last time that I booted in Windows XP Professional, the keyboard and the mouse stopped working after everything was loaded. Until then, they worked. Moving, clicking, scrolling: no cursor response. Num, Caps, Scroll Lock: the LEDs on my keyboard were frozen. Windows was working though. The WLAN icon was flashing and the system reacted properly when I pressed the power button on my case (soft Windows shutdown). After I replugged my mouse from the PS/2 port (PS/2-USB convertor) to the USB port, I was able to use my mouse and to use the On-Screen Keyboard (osk.exe in system32).
When I looked in the Device Management (yes, hidden drives were shown as well), there was no sign of any keyboard, not even in the HID list (but it normally was under the keyboard node). Also, the device tab in Keyboard settings (of the Control Panel) didn't show any keyboards at all.
I tried to scan for new devices. No success. I tried to install the keyboard driver, but there was no driver in the list at all, and most drivers turned out to be disappeared or replaced by a line of absolute garbage (screenshot at http://abs.gprime.net/normal.jpg, my system language is Dutch by the way. 'Algemeen' means 'Generic'.).
So I grabbed the WinXP setup cd, copied the files KEYBOARD.SY_, KEYBOARD.DR_ and KEYBOARD.IN_ to a folder, extracted them using "expand" and tried to install the .inf file. No success. The file names were correct, but Windows reported something like "the device specified in the file was not found on the system". This probably means that the PS/2 controller is turned off or not recognised by Windows.
But Fedora Core 2 can work perfectly with the keyboard and the mouse. It doesn't matter where the mouse is, either PS/2 or USB works great. Also, the BIOS tells me that all PS/2 features (they were scattered over several menus :x) were enabled.
So I tried to reinstall Windows after I backed up everything I wanted to keep. I boot the PC from the CD (pressed Enter to indicate that I actually wanted that), I get the blue installation screen, I don't press F6 to install non-Microsoft drivers or F2 to start a system recovery, drivers get loaded, screen gets black, screen gets back to blue and I get the initial menu that tells me to press Enter (Install), R (Recovery Console) or F3 (exit setup).
Same symptoms: all mode control keys don't work (Num, Caps, Scroll)(the LEDs's status don't change), and pressing Enter, R or F3 doesn't do anything.
I would really like to know what the hell is going on. Why became all Windows drivers for PS/2 suddenly incompatible with my PS/2 devices?
Now for some system specs, in case it matters:
Motherboard: ASUS A7V8X-X (the one with LAN and Audio)
Processor: AMD AthlonXP 2800+ (333 MHz FSB)
RAM: 2 x Kingston 128 MB, 266 MHz (reason that my proc can only run at 1,7 GHz)
Keyboard: Azona PS/2 keyboard (generic)
Mouse: Logitech Trackman (?) USB (with USB to PS/2 converter)
I think other devices are irrelevant.
In case you can give me a hint (except for cleaning up my motherboard, reconnecting it, resetting BIOS, trying other PS/2 devices, because I have tried that without any positive results), I thank you in advance. I badly need to run in Windows, since all my media is on NTFS and Linux can't change any files on that partition (it's on the primary slave HDD, not the master).
The last time that I booted in Windows XP Professional, the keyboard and the mouse stopped working after everything was loaded. Until then, they worked. Moving, clicking, scrolling: no cursor response. Num, Caps, Scroll Lock: the LEDs on my keyboard were frozen. Windows was working though. The WLAN icon was flashing and the system reacted properly when I pressed the power button on my case (soft Windows shutdown). After I replugged my mouse from the PS/2 port (PS/2-USB convertor) to the USB port, I was able to use my mouse and to use the On-Screen Keyboard (osk.exe in system32).
When I looked in the Device Management (yes, hidden drives were shown as well), there was no sign of any keyboard, not even in the HID list (but it normally was under the keyboard node). Also, the device tab in Keyboard settings (of the Control Panel) didn't show any keyboards at all.
I tried to scan for new devices. No success. I tried to install the keyboard driver, but there was no driver in the list at all, and most drivers turned out to be disappeared or replaced by a line of absolute garbage (screenshot at http://abs.gprime.net/normal.jpg, my system language is Dutch by the way. 'Algemeen' means 'Generic'.).
So I grabbed the WinXP setup cd, copied the files KEYBOARD.SY_, KEYBOARD.DR_ and KEYBOARD.IN_ to a folder, extracted them using "expand" and tried to install the .inf file. No success. The file names were correct, but Windows reported something like "the device specified in the file was not found on the system". This probably means that the PS/2 controller is turned off or not recognised by Windows.
But Fedora Core 2 can work perfectly with the keyboard and the mouse. It doesn't matter where the mouse is, either PS/2 or USB works great. Also, the BIOS tells me that all PS/2 features (they were scattered over several menus :x) were enabled.
So I tried to reinstall Windows after I backed up everything I wanted to keep. I boot the PC from the CD (pressed Enter to indicate that I actually wanted that), I get the blue installation screen, I don't press F6 to install non-Microsoft drivers or F2 to start a system recovery, drivers get loaded, screen gets black, screen gets back to blue and I get the initial menu that tells me to press Enter (Install), R (Recovery Console) or F3 (exit setup).
Same symptoms: all mode control keys don't work (Num, Caps, Scroll)(the LEDs's status don't change), and pressing Enter, R or F3 doesn't do anything.
I would really like to know what the hell is going on. Why became all Windows drivers for PS/2 suddenly incompatible with my PS/2 devices?
Now for some system specs, in case it matters:
Motherboard: ASUS A7V8X-X (the one with LAN and Audio)
Processor: AMD AthlonXP 2800+ (333 MHz FSB)
RAM: 2 x Kingston 128 MB, 266 MHz (reason that my proc can only run at 1,7 GHz)
Keyboard: Azona PS/2 keyboard (generic)
Mouse: Logitech Trackman (?) USB (with USB to PS/2 converter)
I think other devices are irrelevant.
In case you can give me a hint (except for cleaning up my motherboard, reconnecting it, resetting BIOS, trying other PS/2 devices, because I have tried that without any positive results), I thank you in advance. I badly need to run in Windows, since all my media is on NTFS and Linux can't change any files on that partition (it's on the primary slave HDD, not the master).
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Originally posted by Sampson:
Quote:Now it almost sounds like there is a short where the Keyboard and mouse connect. Did find a manual: http://dlsvr03.asus.com/pub/ASUS/mb/slot1/pro133a/p3v4x/p3v4x-102.pdf
If the keyboard is connected at inial bootup does it run fine until it gets to windows or does it die even before that? I noted in the manual that from the BIOS both the Keyboard and the Mouse are defaulted to IRQ 12. Generally, Windows wants the Keyboard on IRQ 1 and the mouse on IRQ 12.
What it seems at the moment is that you may have a short in the plug-in to the computer for your Ps/2 devices or that Windows SP2 is in conflict with the info of Via 4in1 drivers.
ok the manual is downloading ill check it out.
>does it run fine until it gets to windows or does it die even >before that?
not quite sure how/where to check that? i know at some point iget 2 a screen saying my password is bout 2 expire, over there my keyboard doesnt work, & neither does my mouse if the keyboard is connected.
>Generally, Windows wants the Keyboard on IRQ 1 and the mouse on >IRQ 12.
misprint? should that be IRQ 2, or 12?
thanks man ur spending a lotta time on this
Quote:Now it almost sounds like there is a short where the Keyboard and mouse connect. Did find a manual: http://dlsvr03.asus.com/pub/ASUS/mb/slot1/pro133a/p3v4x/p3v4x-102.pdf
If the keyboard is connected at inial bootup does it run fine until it gets to windows or does it die even before that? I noted in the manual that from the BIOS both the Keyboard and the Mouse are defaulted to IRQ 12. Generally, Windows wants the Keyboard on IRQ 1 and the mouse on IRQ 12.
What it seems at the moment is that you may have a short in the plug-in to the computer for your Ps/2 devices or that Windows SP2 is in conflict with the info of Via 4in1 drivers.
ok the manual is downloading ill check it out.
>does it run fine until it gets to windows or does it die even >before that?
not quite sure how/where to check that? i know at some point iget 2 a screen saying my password is bout 2 expire, over there my keyboard doesnt work, & neither does my mouse if the keyboard is connected.
>Generally, Windows wants the Keyboard on IRQ 1 and the mouse on >IRQ 12.
misprint? should that be IRQ 2, or 12?
thanks man ur spending a lotta time on this
Originally posted by Sampson:
Quote:Now it almost sounds like there is a short where the Keyboard and mouse connect. Did find a manual: http://dlsvr03.asus.com/pub/ASUS/mb/slot1/pro133a/p3v4x/p3v4x-102.pdf
If the keyboard is connected at inial bootup does it run fine until it gets to windows or does it die even before that? I noted in the manual that from the BIOS both the Keyboard and the Mouse are defaulted to IRQ 12. Generally, Windows wants the Keyboard on IRQ 1 and the mouse on IRQ 12.
What it seems at the moment is that you may have a short in the plug-in to the computer for your Ps/2 devices or that Windows SP2 is in conflict with the info of Via 4in1 drivers.
i replied 2 this yesterday dunnowhy it dint get posted.
thanks for the manual i just downloaded it & will take a look.
>If the keyboard is connected at inial bootup does it run fine >until it gets to windows or does it die even before that?
im not sure. how would i tell? at some point (in a windows screen but beore it is fully loaded) it tells me my password is about 2 expire, there my keyboard doesnt work.
>Generally, Windows wants the Keyboard on IRQ 1 and the mouse on >IRQ 12.
was this a misprint & sould be IRQ 2 or 12?
thanx so much!
Quote:Now it almost sounds like there is a short where the Keyboard and mouse connect. Did find a manual: http://dlsvr03.asus.com/pub/ASUS/mb/slot1/pro133a/p3v4x/p3v4x-102.pdf
If the keyboard is connected at inial bootup does it run fine until it gets to windows or does it die even before that? I noted in the manual that from the BIOS both the Keyboard and the Mouse are defaulted to IRQ 12. Generally, Windows wants the Keyboard on IRQ 1 and the mouse on IRQ 12.
What it seems at the moment is that you may have a short in the plug-in to the computer for your Ps/2 devices or that Windows SP2 is in conflict with the info of Via 4in1 drivers.
i replied 2 this yesterday dunnowhy it dint get posted.
thanks for the manual i just downloaded it & will take a look.
>If the keyboard is connected at inial bootup does it run fine >until it gets to windows or does it die even before that?
im not sure. how would i tell? at some point (in a windows screen but beore it is fully loaded) it tells me my password is about 2 expire, there my keyboard doesnt work.
>Generally, Windows wants the Keyboard on IRQ 1 and the mouse on >IRQ 12.
was this a misprint & sould be IRQ 2 or 12?
thanx so much!
hiiii guys!
some new developments since i last posted. i ran some tests:
ive bought two brand new keyboards. one was a ps/2 and more recently i bought a usb one just to test that too. doesnt work. now i did goto device manager and noticed a conflict with the keyboard. the first time i must've uninstalled it but it somehow got installed again. i think i did this a few times and at one point i just erased it. now after this (maybe as a direct result, maybe not) i was able to go into windows with my keyboard physically connected and my mouse would still work. earlier on if the keyboard was even connected the mouse wouldnt wokr. now if they keyboard is connected its not a problem. the keyboard itself wouldnt work bnut the mouse was just fine. HOWever, as soon as i touch any key on the keyboard the mouse would stop working. the computer itself doesnt freeze, the screen saver still comes on and if i put a cd in it'll respond. but these two devices seem to freeze.
now with the usb keyboard, again i know it works because i can go into the bios by pressing delete when i boot up, and can press f7 (or is it f8) to go into safe mode. however once im in windows it wont work. the difference here is pressing a key on this wont freeze the mouse. but the keyboard wont work. if im in windows with the usb keyboard and normal mouse and i disconnect the usb keyboard and then plug in the ps2 keyboard the mouse will instantly freeze (even without touching a button on the ps/2 KB).
it doesnt work in safe mode either.
so....any ideas? would really appreciate it
thanks
dan
some new developments since i last posted. i ran some tests:
ive bought two brand new keyboards. one was a ps/2 and more recently i bought a usb one just to test that too. doesnt work. now i did goto device manager and noticed a conflict with the keyboard. the first time i must've uninstalled it but it somehow got installed again. i think i did this a few times and at one point i just erased it. now after this (maybe as a direct result, maybe not) i was able to go into windows with my keyboard physically connected and my mouse would still work. earlier on if the keyboard was even connected the mouse wouldnt wokr. now if they keyboard is connected its not a problem. the keyboard itself wouldnt work bnut the mouse was just fine. HOWever, as soon as i touch any key on the keyboard the mouse would stop working. the computer itself doesnt freeze, the screen saver still comes on and if i put a cd in it'll respond. but these two devices seem to freeze.
now with the usb keyboard, again i know it works because i can go into the bios by pressing delete when i boot up, and can press f7 (or is it f8) to go into safe mode. however once im in windows it wont work. the difference here is pressing a key on this wont freeze the mouse. but the keyboard wont work. if im in windows with the usb keyboard and normal mouse and i disconnect the usb keyboard and then plug in the ps2 keyboard the mouse will instantly freeze (even without touching a button on the ps/2 KB).
it doesnt work in safe mode either.
so....any ideas? would really appreciate it
thanks
dan
Just wanna say thank you for all the help people have thrown out. I was having the same problem with my ps/2 keyboard after installing Sp1 for windows xp, until i grabbed belarc advisor, uninstalled the drivers, then ran a new hardware check. Very interesting problem, considering it seems that everyone who had the problem (me included), had a working keyboard right up until windows xp started. Did anyone else have this problem right after installing sp1?
I am having same problem. Now when i boot my computer, (running XP Pro SP2) the keyboard works in the BIOS and when i choose which O/S i wish to boot. When xp loads i have to log in, now the mouse works fine i go to my loggin and click it so i can entre the password, how ever as soon as i press a key on the keyboard, it freezes, and takes the mouse with it. The mouse stops working. Now because of the fact i need a password to log on, i cant even get into windows with just the mouse, so i am unable to access the device manager. ;( Ive searched the BIOS but cant find anything to do with keyboard.
Im stuck, someone please help me,
thank you in advance
mld
Im stuck, someone please help me,
thank you in advance
mld
My neighbour is having the same problem. Keyboard works fine in BIOS and if we boot with WinPE XP (a self booting CD). But if boot to WinXP (in regular or safe mode), the mouse will work, but the keyboard doesn't. As soon as touch keyboard the mouse locks.
1. Saw conflict in hardware manager, switched to a USB mouse - same problem, except the mouse no longer locks
2. Switched to a USB keyboard - same problem.
3. Removed and reinstalled keyboard in hardware manager - same problem.
Installed the drivers that came with the new USB keyboard - didn't help.
I'm thinking this is a registry problem since works fine everywhere but in WinXP. But I don't know where to start on that. I think may have to reinstall the OS, but I think I read (not sure if this forum or another) where that didn't help either.
Hopefully someone has an answer!
1. Saw conflict in hardware manager, switched to a USB mouse - same problem, except the mouse no longer locks
2. Switched to a USB keyboard - same problem.
3. Removed and reinstalled keyboard in hardware manager - same problem.
Installed the drivers that came with the new USB keyboard - didn't help.
I'm thinking this is a registry problem since works fine everywhere but in WinXP. But I don't know where to start on that. I think may have to reinstall the OS, but I think I read (not sure if this forum or another) where that didn't help either.
Hopefully someone has an answer!
i have a e machine that is a 2005 model.im having the same problem.when it gets out of the shop i will post what was wrong with it. no keyboard and no mouse when you try to use the keyboard..and the guy online wanted me to hit f8.WHAT DID he not understand about NO KEYBOARD oh there was no board in the control panel or in the device maniger. its in the shop !!!
ps yes i tried a new keyboard !!! restore and recover !!
tm_oneil@yahoo.com hav a nic day
ps yes i tried a new keyboard !!! restore and recover !!
tm_oneil@yahoo.com hav a nic day
If you guys are still having problems I have a solution that worked for me. If your mouse is not connected to a usb port and is connected to the mouse port this will help. Start up Windows. Uninstall the keyboard by using the device manager to uninstall it for you. This will cause Windows to recognize the keyboard and the mouse. Shut down your computer. Remove the mouse from the mouse port and plug it into a usb port. Start up Windows again. Everything should work.
I see that some of you joined the forums just because of this problem. I did too!
I have tried uninstalling/reinstalling the drivers, different keyboard, original drivers ... everything short of formatting the drive.
Nothing has worked! This problems seems so deep that I fear that even a fresh format will not solve the problem as hinted by skram.
Vamatt99218, I tried what you mentioned in order but that didn't help either.
If someone has a solution, PLEASE share!!!
I have too much stuff to back-up and my XP CD is also missing ... just in time!!!
AAAAAAAAAARGHHHHHHHHHHHHHH!!
I have tried uninstalling/reinstalling the drivers, different keyboard, original drivers ... everything short of formatting the drive.
Nothing has worked! This problems seems so deep that I fear that even a fresh format will not solve the problem as hinted by skram.
Vamatt99218, I tried what you mentioned in order but that didn't help either.
If someone has a solution, PLEASE share!!!
I have too much stuff to back-up and my XP CD is also missing ... just in time!!!
AAAAAAAAAARGHHHHHHHHHHHHHH!!
I have a similar problem. I'm running Windows XP Media Center, and my keyboard out of nowhere stopped working. Windows won't recognize my keyboard at all; I can't even get into the bios before the desktop loads. I've tried uninstalling and reinstalling the driver, but when I go to reinstall the driver, the hardware installer says that it can't find any drivers for my keyboard, even when I have my XP CD in the drive. Windows won't recognize any of the PS/2 keyboards I use with it.
This solution worked for the guy who suggested it and it worked for me. Having the exact same problem described here with error code 41 and working keyboard (usb and ps2) up until windows loads drivers. I didn't even delete the Upper Filters entry, just the mention of lxsassc.exe.
http://forums.techguy.org/hardware/447524-keyboard-error-code-41-a-2.html
Very last posting listed as solved.
(Quoted Text)
"I solved my problem by removing an item from the UpperFilters for the keyboard in the registry. It's under:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\4D36E96B-E325-11CE-BFC1-08002BE10318
There was an entry for keykey which was leftover from spyware removal action."
http://forums.techguy.org/hardware/447524-keyboard-error-code-41-a-2.html
Very last posting listed as solved.
(Quoted Text)
"I solved my problem by removing an item from the UpperFilters for the keyboard in the registry. It's under:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\4D36E96B-E325-11CE-BFC1-08002BE10318
There was an entry for keykey which was leftover from spyware removal action."
