removing antivirus software
This is a discussion about removing antivirus software in the Windows Software category; Can anyone help me - I'm trying to remove an antivirus program that was pre-installed with my new kit, and replace it with one of my own choice. But I can't do it through Add/Remove Programs!! Help!!.
Can anyone help me - I'm trying to remove an antivirus program that was pre-installed with my new kit, and replace it with one of my own choice.
But I can't do it through Add/Remove Programs!![/COL
OR]
Help!!
But I can't do it through Add/Remove Programs!![/COL
OR]
Help!!
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Responses to this topic
What AV program are you using?
OP
Its called 'Norman', and I'm sure its a good one, but I didn't order it & I want to replace it with Norton
The program should have its folder in the Program Files(unless you installed it somewhere else). Try locating the uninstall file there.
Otherwise you will have to delete it manually, and get rid of the registry entries as well. Try to find keys like "Norman" or the name of the company whichever it is.
Also don't forget to go to HKLM/Software/Microsoft/Windows/CurrentVersion/Run registry key and delete the starup file of the program(it should have an auto-monitor for viruses app).
Otherwise you will have to delete it manually, and get rid of the registry entries as well. Try to find keys like "Norman" or the name of the company whichever it is.
Also don't forget to go to HKLM/Software/Microsoft/Windows/CurrentVersion/Run registry key and delete the starup file of the program(it should have an auto-monitor for viruses app).
