ScanJet 3300c only works for Admin
I can only get my Scanjet 3300c to work as the Administrator on my Windows 2000 machine. If I login as another user and try to use the Hp Precision Scan Lt software I get the following errors. There is a problem with the registry settings.
I can only get my Scanjet 3300c to work as the Administrator on my Windows 2000 machine. If I login as another user and try to use the Hp Precision Scan Lt software I get the following errors.
There is a problem with the registry settings. One or more settings were reset to the default values.[2099]
I hit okay and then got another error.
An error was detected in your scanning software settings. Please reinstall your scanning software.[2141]
So I logged back in as Admin and uninstalled the software, restarted the computer and reinstalled the software and rebooted the computer again. I logged in as a Normal user and got the same errors. And again I logged in as admin and the software works.
I thought maybe it was a Security settings problem so I gave everyone full control and tried it. Still nobody but admin can use the software.
Any ideas?
There is a problem with the registry settings. One or more settings were reset to the default values.[2099]
I hit okay and then got another error.
An error was detected in your scanning software settings. Please reinstall your scanning software.[2141]
So I logged back in as Admin and uninstalled the software, restarted the computer and reinstalled the software and rebooted the computer again. I logged in as a Normal user and got the same errors. And again I logged in as admin and the software works.
I thought maybe it was a Security settings problem so I gave everyone full control and tried it. Still nobody but admin can use the software.
Any ideas?
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It probably is a permission within the registry. You can set up registry permissions, however I'll give you the typical disclamer that you should back it up first.
I would think HP would have a fix for it on their web, but their site sometimes is difficult to navigate, as it often is quite slow.
RY
I would think HP would have a fix for it on their web, but their site sometimes is difficult to navigate, as it often is quite slow.
RY
