Scanport scanner will not work with Norton antivirus on winXP

Why won't my Scanport scanner work with my windowsXP? I get an error message blaming the error on Norton antivirus. Is there a way to fit this problem? If so please send a link or cure. .

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Why won't my Scanport scanner work with my windowsXP? I get an error message blaming the error on Norton antivirus. Is there a way to fit this problem? If so please send a link or cure.

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