Security Software Shutting Down Web Services

After fighting off a browser hijack infection, I installed lots of security software: AVG Antivirus, Symantec Firewall, SpyBot, Spyware Blaster, Spyware Guard, and a new HOSTS file. I got rid of all my infections, but today I notice that I can't do some things on the Web that I used to be able to do.

Windows Software 5498 This topic was started by ,


data/avatar/default/avatar17.webp

1 Posts
Location -
Joined 2005-02-21
After fighting off a browser hijack infection, I installed lots of security software: AVG Antivirus, Symantec Firewall, SpyBot, Spyware Blaster, Spyware Guard, and a new HOSTS file.
 
I got rid of all my infections, but today I notice that I can't do some things on the Web that I used to be able to do. Such as:
 
--> on eBay, I can't contact other members (via eBayISAPI.dll)
--> on eBay, I can't search for completed items
--> on half.com, I can't contact other members (via a CGI script)
 
Whenever I try to do these things, IE6 spits back a 'page cannot be displayed' page.
 
--> also, I can't use the eBay toolbar at all
 
I'm assuming that something I installed is blocking my access to these things. So I tried disabling the firewall, but I'm still blocked. I tried changing the name of the new HOSTS file to HOSTS.OLD and then rebooting, but I'm still blocked (and I see that Windows didn't create a new HOSTS file for me).
 
I'm stumped. I'm thrilled to have a secure computer. But I don't want to be blocked from doing essential Web tasks.
 
Please help!
 
Thanks.
 
Bob McLain
 

Participate on our website and join the conversation

You have already an account on our website? Use the link below to login.
Login
Create a new user account. Registration is free and takes only a few seconds.
Register
This topic is archived. New comments cannot be posted and votes cannot be cast.

Responses to this topic


data/avatar/default/avatar09.webp

1019 Posts
Location -
Joined 2004-12-21
 
Have you checked the IE settings for Internet level?
 
Can you access those pages from other browser (eg. firefox, opera)?
 
The HOSTS should only contain this:
127.0.0.1 localhost
 
Does your hijack this log have suspicious entries?