thatsteveguy

309 Posts
Location -
Joined 2001-07-13

#133406

2004-09-28 20:56

you will need to let us know what adapter you do have then maybe we can help.
 
s

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ConQueso

484 Posts
Location -
Joined 2001-10-23

#133407

2004-09-30 01:45

Don't know much about the sims, but as it's a 3D game and all...
 
To find out what your graphics card is, click START, then click RUN, then enter DXDIAG and click OK. This will run your Direct X diagnostic. At the top of the DX window that pops up, click the DISPLAY tab.
 
Check to make sure you've got the latest drivers for your graphics card. Also, check to see if your graphics card is supported by the list here: http://thesims2.ea.com/help/detail.php?help_id=21 in the middle of the page the link goes to is a link for nvidia and ATI drivers. Once you know who made your card (right of "manufacturer" under "Device" in DXDIAG) follow the link on the page to get the latest drivers.
 
If the latest drivers don't get it working, if you don't see your graphics device listed on the EA page above, or if you have any other questions, then let us know what it says under the blue text DEVICE and DRIVERS (the more info you give, the more likely we can help). Also, unless it says "No problems found" under NOTES, let us know what is says there as well.
 
Hope this helps. If it does, happy gaming.

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jl529

2 Posts
Location -
Joined 2004-09-30

#133408

2004-09-30 05:58

;( I installed the Sims 2 on my computer fine, but when i try to start it, i get the same error message about the Directx driver. I checked who was the Manufacturer for my computer,and it's Trident. Someone please help me to fix this,because I'm tired of waiting! lol smozzybiscuit@aol.com

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ScinteX

316 Posts
Location -
Joined 2004-08-23

#133409

2004-10-01 23:39

Try here!
 
http://www.ntcompatible.com/thread28858-1.html
 

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a_m_r

1 Posts
Location -
Joined 2004-10-02

#133410

2004-10-02 05:52

My display driver is manufactured by STB Systems, Inc. They no longer exist and neither do the people who bought them. I tried downloading another driver but it won't work because I don't have the chip for it. I just spent $50 on the sims 2, and this info about drivers not being compatible with the new direct x was not readily available. Help please!

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x_baralai_x

1 Posts
Location -
Joined 2004-10-02

#133411

2004-10-02 10:55

Hey there, i purposely joined just to reply to this.
 
I've recently bought a copy of The Sims 2, and yes . . . i have had the same DirectX 9.0c problem as many other people. I have installed the latest driver for my graphics card.
 
If you can help any further this may help, i found it in the run command "DXDIAG":
 
DEVICE:
 
Name: 3dfx Voodoo3
Manufacturer: 3dfx Interactive, Inc.
Chip type: 3dfx Voodoo3
DAC type: 3dfx Internal DAC
Approx. Total Memory: 16.0mb
Current display mode: 960 x 720 (32 bit) (75hz)
Monitor: NEC MultiSync XV15+
 
DRIVERS:
 
Main driver: 3dfxvs.dll
Version: 5.00.2489.0028 (English)
Date: 17/08/2001 15:55:58
WHQL Logo'd: Yes
Mini VDD: 3dfxvsm.sys
VDD: n/a
DDI Version: 7

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ScinteX

316 Posts
Location -
Joined 2004-08-23

#133412

2004-10-02 14:42

the latest driver would be quite old since 3dfx went bang a while back. Id suggest a new graphics card

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jl529

2 Posts
Location -
Joined 2004-09-30

#133413

2004-10-03 04:17

hi, thanks for the suggestions, but nothing worked...i guess the only way i know it will work would be to buy a new computer...now i'm gonna save my money for an Alienware! lol

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Kazung-Q

5 Posts
Location -
Joined 2004-10-03

#133414

2004-10-03 13:18

i got a reply from EA Technical support, read it here:
 
http://www.ntcompatible.com/thread.php?id=28739

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cheswak

1 Posts
Location -
Joined 2004-10-17

#133415

2004-10-17 04:42

I am trying to run Sims 2 but like everyone else here it doesnt want to run, it doesnt accept the graphics card.
 
I have:
 
Intel82810 Graphics Controller
 
HELP I AM GETTING VERY FRUSTRATED

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adamvjackson

2172 Posts
Location -
Joined 2002-08-26

#133416

2004-10-17 06:16

Originally posted by cheswak:

Quote:Intel82810 Graphics Controller 
And from the MINIMUM SYSTEM REQUIREMENTS:
 

Quote:Supported video cards: 
ATI Radeon series (7000 or better)
 
VE series (see note below)
7000, 7200, 7500
8500, All-In-Wonder 8500
9000, 9200, 9500, 9600, 9700, 9800
X300, X600, X800
 
NVIDIA Quadro series
 
Quadro, Quadro2, Quadro4
NVIDIA GeForce series (GeForce2 and better)
 
GeForce 2
GeForce 3, 3 Ti
GeForce 4, 4 Ti, MX 420, 440
GeForce FX 5200, 5600, 5700, 5800, 5900, 5950
GeForce 6600, 6800
Intel Extreme Graphics (see note below)
 
82845, 82865, 82915
 
NOTE: If you have a non-T&L capable video card, such as Intel Extreme Graphics or Radeon VE series, then you need at least a 2.0 GHz processor.

 
Not on there. You'll need to upgrade your video card.
 

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Ginnifur

1 Posts
Location -
Joined 2004-10-20

#133417

2004-10-20 02:08

Please help me! I'm 13 and i am very confused about my sims 2 game! I got it for my birthday but i can't play it... I read some of your messages and i found out that i have a NVIDIA Windows ME display driver... do i need a new video card or sumthing? and if i do, where can i get one? The only tech store close to where i live is future shop. Please reply asap, i really wanna play my new sims game (PS: Please dont use big computer lingo, i dont know much about the technicalities of computers)

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Greatmover

7 Posts
Location -
Joined 2004-10-23

#133418

2004-10-24 01:31

Try Solution at Post #148784

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Zared

2 Posts
Location -
Joined 2004-11-09

#133419

2004-11-09 17:43

In reply to : I am trying to run Sims 2 but like everyone else here it doesnt want to run, it doesnt accept the graphics card.
 
I have:
 
Intel82810 Graphics Controller
 
HELP I AM GETTING VERY FRUSTRATED"
 
There is actually a work around for this. I have the same video card and received the directx 9.0c error message. Intel's website had a work around that actually worked!
 
http://www.intel.com/support/graphics/sb/cs-016327.htm
 
Good luck!

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digital_dude

1 Posts
Location -
Joined 2004-11-10

#133420

2004-11-10 00:28

The directx9.0c doesn't work for me neither... but i managed to play the sims 2 by reinstalling the windows. After that, the first thing i did was to install the directx9.0c the whole problem was the previous dx9, the version B. This doesn't permit the C version to overwrite a file, and the system believes that U don't have the required DX. one way to see what is your direct x version is to write in "RUN" dxdiag. you will see there what's your version of DX. I'm not from England, so my english is BAD!!!
 
Hopefully, this was helpful, becouse i had similar troubles with the Need for speed Underground 2. This should have a HOTFIX ( EA GAMES !!!!!!!!!!!)
 
 
Seta...
The graphics card dhouldn't do any trouble... it work for all. Search for a different driver... i have some buddies with kinds and kinds of graphic cards and they play the sims 2 like everybody does.. S***, they don;t even have licenses ) i have... don't worry :P

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MongooseChickia7

4 Posts
Location -
Joined 2004-11-23

#133421

2004-11-23 06:10

bold text
HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I just installed Sims 2 and it says that it won't work due to something about DirectX 9.0 ;( I already have directX I just don't know how to update all my adapters and stuff so that my computer can support Direct 9.0 please someone help!! my game card thing is manufactured by ATI Tech.Enhanced....I went to their site but I didn't know which thing to install!! please!!! somone help meeee!! I need it bad!!
 
°¨*Grac:e*¨°

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Kiri

1 Posts
Location -
Joined 2004-11-23

#133422

2004-11-23 07:40

hey im 13 and i got sims 2 not so long ago, and it was workin untill our computer had to go and get fixed and we now got windows 2000 then i reinsatlled it and it came up with the same things that you ppl are saying but i got directX 9.0c.
 
 
please help!!

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blackroses

1 Posts
Location -
Joined 2004-11-27

#133423

2004-11-28 07:00

Someone please i beg of you help me!I'm having the same problem with my sims2,the directx wont work b/c i dont have compatible graphic adapters.i checked the dxdiag and it says i have directx 9.0c .my graphic card thing is sis 650_740 i downloaded a new driver supposedly and it doesnt work.i realize it has something to do with my card but i go to the manufacturer which is sis and i downloaded some new driver, SiS UniVGA3 Graphics Driver (v3.63a) .on the bottom of the dxdiag thing and it says directx 9.0c isnt working b/c my display driver doesnt support it.which driver would i need? and would i just get it from sis or do i need an entirely new graphic card?

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MongooseChickia7

4 Posts
Location -
Joined 2004-11-23

#133424

2004-11-29 00:58

bold textI know that I have posted before but I need help badly!!! My thing says ATI Tech. Enhanced. I don't know what kind of drivers I need to support DirectX 9.0 but someone pleeeaaaseee help me!! I need it desperately!!
 
 
xoxo
gracie!
 
who needs help BADLY!!!

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MongooseChickia7

4 Posts
Location -
Joined 2004-11-23

#133425

2004-11-29 01:17

HELP!!!!!!!!!!!!!!!!!!!!!!! sorry ignore my two things up above..... but now I know what my ALL of my information!! here it is....
 
Device
Name:RAGE PRO TURBO AGP 2X (English)
 
Manufacturer:ATI Tech.-Enhanced
 
Chip Type:Mach64:RAGE PRO
 
DAC Type:Internal
 
Approx. Total Memory: 4.0 MB
 
Current Display Mode: 800 x 600 (16 bit)(optimal refresh rate)
 
Monitor: ENVISION EN 710-e
 
Device
 
Main Driver:Mcxw4.drv
 
Version: 4.10.0001.2440 (English)
 
Date:8/21/98 15:41:30
 
WHQL Logo'd: Yes
 
VDD:*vdd*vflatd
 
DDI Version: 5
 
 
Yup!! thats all of the information....but someone please help me !!!
 
GrAc:E!!

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