Start Menu Prog Folders show as "empty"
This is a discussion about Start Menu Prog Folders show as "empty" in the Windows Software category; I'm pretty much stumped on this one. I have a HP Pavilion N5415 laptop (XP HOme) that I suspect is virus infected. Anyway, all the program folders in the Start Menu show as empty. For example, if I try to access something on the menu: Start > Programs > Creative > empty Start > Programs > Musicmatch ...
I'm pretty much stumped on this one. I have a HP Pavilion N5415 laptop (XP HOme) that I suspect is virus infected. Anyway, all the program folders in the Start Menu show as "empty". For example, if I try to access something on the menu:
Start > Programs > Creative > empty
Start > Programs > Musicmatch > empty
Anything I try to view in the Start Menu shows as empty, except Norton & Adaware, the 2 programs I've added since receiving the pc. I scanned it with Norton 2004, & also from sarc.com & trendmicro.com too, but found nothing. Adaware found a few pieces of junkware, but only the usual stuff.
The programs are still in their respective folders, & execute without issue. It's only the start Menu that is messed up. I tried googling but found mostly topics on how to clean up the Start Menu, nothing specific to my problem.
Thoughts?
Start > Programs > Creative > empty
Start > Programs > Musicmatch > empty
Anything I try to view in the Start Menu shows as empty, except Norton & Adaware, the 2 programs I've added since receiving the pc. I scanned it with Norton 2004, & also from sarc.com & trendmicro.com too, but found nothing. Adaware found a few pieces of junkware, but only the usual stuff.
The programs are still in their respective folders, & execute without issue. It's only the start Menu that is messed up. I tried googling but found mostly topics on how to clean up the Start Menu, nothing specific to my problem.
Thoughts?
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