Stupidest Customer/Person You Know (Computers)

Ok, I figured I would make this post to commend the people who had to suffer through the pain of a user who knows little to jack $hit about their computer. Top 10 Idiot Customers: 10. Are the programs stored in the RAM or the ROM? 9.

Slack Space 1613 This topic was started by ,


data/avatar/default/avatar29.webp

1209 Posts
Location -
Joined 2000-10-27
Ok, I figured I would make this post to commend the people who had to suffer through the pain of a user who knows little to jack $hit about their computer.
 
Top 10 Idiot Customers:
 
10. Are the programs stored in the RAM or the ROM?
 
9. I didn't know ***** was illegal.
 
8. Windows Millenium was the best OS Microsoft ever came out with.
 
7. Wasn't MS coming out with their own Linux flavor?
 
6. Does that light by your monitor switch mean you are online?
 
5. Dial-Up to Cable hasn't made much of a speed difference.
 
4. My hard drive still has well over 15 Gigahertz of space left.
 
3. I could just put Diablo 2 on to a couple of floppy disks right?
 
2. My monitor is messed up, could someone have hacked in to the screen?
 
and Number 1:
 
I don't need an operating system, they are pointless
 
 
Top 5 Idiot Company Employees:
 
5. "This modem requires Windows 95 or better, Pentium 100 or better. But I don't know anything" - Referring to an ISA modem, the requirements were for the software that I didn't need.
 
4. "The Latest IE is 5.01, and you can download it anywhere" - Referring to the latest IE when asked on a TV show back in late 2001.
 
3. "We don't have AMD systems in our store, we only provide the best" - And Intel is the answer? I obviously left the store immediately.
 
2. "We don't support NT operating systems" - Gee, thanks for nothing and bye bye now. Trying to get help with a modem problem that doesn't need an OS response anyways.
 
And Number 1:
 
"2.0 Ghz/512 RAM/100GB 5400 RPM Drive. Comes with no operating system, no monitor and the motehrboards can't be expanded for only $3,999". - Gee, my company sells a system that is loads better for $1,500 cheaper.
 
There you have it. Feel free to submit your experiences.

Participate on our website and join the conversation

You have already an account on our website? Use the link below to login.
Login
Create a new user account. Registration is free and takes only a few seconds.
Register
This topic is archived. New comments cannot be posted and votes cannot be cast.

Responses to this topic


data/avatar/default/avatar17.webp

757 Posts
Location -
Joined 2000-10-14
Well - heres one that may be hard to beleive - and I may be ridiculed , but here it goes...
 
Working at a tech support/high speed dealer/ service department for computers at a stationary store.
 
I was usually on the phone about 60% of the work day, the same with my colleagues. This lady calls in, she sounds old, she doesnt know what she's doing. Probably. So anyways she starts explaining to me that her mouse is hot. Hot to the touch. I hesitate for a second and say "Hot? What do you mean?" She explains how she just turned on the computer and her mouse is hot. I dont understand, she's obviously exaggerating the truth. So, I cover the mouthpeice on the phone and say to one of my co-workers "Hey - this old lady thinks her mouse is hot" (meanwhile thinking this is ridiculous) and he turns to me and says "Is it a Trekker?"
 
So - I entertain his question and ask her if it is a trekker. She says yes. She stops by later and we replace the mouse and I ask my co-worker how he knew that.
 
This is where it gets iffy. Apparently, Trekker has stated somewhere that the environment in central saskatchewan is not good for their mouses. I opened it up and sure enough it was starting to melt.
 
Now - I am still in a little disbelief about the whole thing, but there could be some truth to it, but I just boiled it down to crappy mouses.
 
 
...just thought it was an amusing anecdote.

data/avatar/default/avatar40.webp

540 Posts
Location -
Joined 2001-02-28
Quote:


I'm curious as to how he managed to fit an RJ11 plug into an RJ45 port.

Not everyone in world uses RJ11
In Turkey they use RJ something (same as states), same as the ones we plug in to the modem.
there is plenty of space left afterwards, I wonder why he hasn't tried to plug another one in.

data/avatar/default/avatar40.webp

540 Posts
Location -
Joined 2001-02-28
Quote:
Well - heres one that may be hard to beleive - and I may be ridiculed , but here it goes...

Working at a tech support/high speed dealer/ service department for computers at a stationary store.

I was usually on the phone about 60% of the work day, the same with my colleagues. This lady calls in, she sounds old, she doesnt know what she's doing. Probably. So anyways she starts explaining to me that her mouse is hot. Hot to the touch. I hesitate for a second and say "Hot? What do you mean?" She explains how she just turned on the computer and her mouse is hot. I dont understand, she's obviously exaggerating the truth. So, I cover the mouthpeice on the phone and say to one of my co-workers "Hey - this old lady thinks her mouse is hot" (meanwhile thinking this is ridiculous) and he turns to me and says "Is it a Trekker?"

So - I entertain his question and ask her if it is a trekker. She says yes. She stops by later and we replace the mouse and I ask my co-worker how he knew that.

This is where it gets iffy. Apparently, Trekker has stated somewhere that the environment in central saskatchewan is not good for their mouses. I opened it up and sure enough it was starting to melt.

Now - I am still in a little disbelief about the whole thing, but there could be some truth to it, but I just boiled it down to crappy mouses.


...just thought it was an amusing anecdote.

How can a mouse melt? they get 5V's and what .1 mA's This prooves it bad engineering can create miracles.

data/avatar/default/avatar26.webp

167 Posts
Location -
Joined 2002-07-15
LOL!!!!!

data/avatar/default/avatar17.webp

757 Posts
Location -
Joined 2000-10-14
Quote:How can a mouse melt? they get 5V's and what .1 mA's This prooves it bad engineering can create miracles.

I know!!! Thats what I didnt understand. How does something start to melt when there is hardly any circuitry and any 'harmful' currents comming in?

data/avatar/default/avatar32.webp

989 Posts
Location -
Joined 2001-08-14
You get a short circuit to ground and instantly all the current the port is capable of supplying (and possibly even more so) will be fed down the line which can easily explain what happened...

data/avatar/default/avatar17.webp

757 Posts
Location -
Joined 2000-10-14
But that would most likely burn out the port. And the port isnt capable of supplying a huge amount of current anyways, as the transfer only read voltage levels, not currents. It only needs enough to supply the line with square waves. The sourcing current is only 20mA - 25mA (per pin) but a prolonged exposure may burn out the mouse's internal compnenets though, depending on their specs.

data/avatar/default/avatar32.webp

989 Posts
Location -
Joined 2001-08-14
Well, given that the device is getting warm one can assume its travelling through a resistive path (although with less resistance that the surrounding mouse circuitry). Given that its not burning out the port we can also assume that that path is limiting the current to a safe level for the port. There is still a higher than normal current flow within the device.

data/avatar/default/avatar40.webp

540 Posts
Location -
Joined 2001-02-28
Quote:
You get a short circuit to ground and instantly all the current the port is capable of supplying (and possibly even more so) will be fed down the line which can easily explain what happened...

Actually,
If you short whatever with the ground (virtual or real) it will be grounded

But hey, i saw a brand new asus board out of box, PCI2.1 is not running.
Don't ask me how since i have no idea. Modems or any basic PCI works nothing PCI2.1 though. (ie 3Com Nic, SB Audigy Platinum.)

Windows installs and runs just fine, only when installing drivers for any pci2.1 it comes up with the "The data is invalid"

Took me a while to figure this out. And Techs, still no clue
Maybe i need better ones.

data/avatar/default/avatar32.webp

989 Posts
Location -
Joined 2001-08-14
Quote:
Actually,
If you short whatever with the ground (virtual or real) it will be grounded

EXCEPT that if the short provides a lower resistance path (as is virtually always the case) then the current will be shunted in that direction as electrons always follow the path of least resistance.

data/avatar/default/avatar40.webp

540 Posts
Location -
Joined 2001-02-28
Quote:


EXCEPT that if the short provides a lower resistance path (as is virtually always the case) then the current will be shunted in that direction as electrons always follow the path of least resistance.

And there will be no voltage as V=i*R
Whole point of ground. And since the whole current will fow trough the 0 resistance, there will be no voltage at any point in a linear cct which is what that was.

Only thing i can think of is a feedback from the GND. But we are running on PC here, if this was the case other mices would do the same.

Anyway what does it matter... We are not in the business of designing new mices

data/avatar/default/avatar17.webp

757 Posts
Location -
Joined 2000-10-14
Quote:Anyway what does it matter... We are not in the business of designing new mices

Agreed, but if you use V=i*r you must also account for Rwire or Ranythingthathasresistanceinthepath and thats what the voltage will be measured across. The current is what matters in this situation.

If it is a voltage supply, the current will be V/R where R can be anything that has been altered by the short. It all depends on how much current the supply can source.

If it is a current supply there will still be voltage as the wire to ground can have resistance, though very little, the current will spike. This is the problem that a short circuit produces. Large currents over little resistance.

data/avatar/default/avatar27.webp

599 Posts
Location -
Joined 2002-01-28
Quote:
How can a mouse melt? they get 5V's and what .1 mA's This prooves it bad engineering can create miracles. LOL, that's nothing - I was on a course 1 time [free & had nothing better to do, & for the qualification - which I never got - place got shut down from lack of funds], & as I kinda had a rep for knowing more than even the tutors [not actually that difficult!], it was me who usually got asked for help if something went wrong. So 1 day this girl calls me over cos her mouse buttons were vibrating. I was like "WTF??? This a windup?" but sure enough, it was true.

Not having come accross the problem before, & the fact that the picture on the screen seemed to be fluctuating from side to side @ the same frequency as the mouse buttons, I decided that as I hadn't come accross this problem before I'd let someone else have fun with it, so shut the machine off & told the ppl who ran the course to call their contracted engineer out. So the guy comes out & has a look, & I ask him what the cause was - guess what he blamed it on? A Word macro virus!!! I kid you not. The system was infected with said macro virus, but I knew that couldn't be it. I later found out that this is an occasional thing that can happen with older systems & PS2 mice.

Oh, & Uykucu - some mobos whilst claiming to be PCI 2.1 complient, just aren't - & it's usually all boards of same model, not just a 1-off, though I would have thought that would be very rare nowadays.

data/avatar/default/avatar17.webp

757 Posts
Location -
Joined 2000-10-14
I would left it alone and used it as a mouse hand massager!


data/avatar/default/avatar40.webp

540 Posts
Location -
Joined 2001-02-28
Quote:

Oh, & Uykucu - some mobos whilst claiming to be PCI 2.1 complient, just aren't - & it's usually all boards of same model, not just a 1-off, though I would have thought that would be very rare nowadays.

A brand new Asus P4T-E with i850 and 800Mhz RDRam????
I am putting my money on a oneoff! Hell Asus Socket 7's supoort it!

data/avatar/default/avatar27.webp

599 Posts
Location -
Joined 2002-01-28
Quote:
A brand new Asus P4T-E with i850 and 800Mhz RDRam????
I am putting my money on a oneoff! Hell Asus Socket 7's supoort it! LOL, I hope for your sake it is a 1-off.

data/avatar/default/avatar27.webp

599 Posts
Location -
Joined 2002-01-28
Ok, here's another 1 for you, by a guy I was arguing about XP with:
 
"I *know* you take XP to bed with you each night, but cant you just accept that its really no better than 98SE stability wise, once you get either set up right?"
 
Does this guy know something I don't?

data/avatar/default/avatar40.webp

540 Posts
Location -
Joined 2001-02-28
Quote:
LOL, I hope for your sake it is a 1-off.

I know it is one off, since i used this board B4. they work like a charm. I have seen single or all PCI slots not working, this is the first time PCI2.1 only!

data/avatar/default/avatar29.webp

1209 Posts
Location -
Joined 2000-10-27
OP
Quote:
Ok, here's another 1 for you, by a guy I was arguing about XP with:

"I *know* you take XP to bed with you each night, but cant you just accept that its really no better than 98SE stability wise, once you get either set up right?"

Does this guy know something I don't?

ROFLMAO!!!!!!!!!!!!!!!