Terminal Server printing issue
This one really has me baffled. A customer in a remote location gets a new computer. The old one was connected through terminal server and could print fine to her local Color Laserjet 3500. I tested her connection and it was fine.
This one really has me baffled.
A customer in a remote location gets a new computer. The old one was connected through terminal server and could print fine to her local Color Laserjet 3500. I tested her connection and it was fine. Now however, on her new machine, it is not working. I was thinking it was a driver, but when her machine was hauled in, I made sure the server and the workstation both were running the same driver. I noticed that she was using the "HP Networking" connection to her printer, so I set it to a local connection on a standard IP port (this is working FINE with my connection to the same server with my HP4000 laser). Still no joy.
Any suggestions?
A customer in a remote location gets a new computer. The old one was connected through terminal server and could print fine to her local Color Laserjet 3500. I tested her connection and it was fine. Now however, on her new machine, it is not working. I was thinking it was a driver, but when her machine was hauled in, I made sure the server and the workstation both were running the same driver. I noticed that she was using the "HP Networking" connection to her printer, so I set it to a local connection on a standard IP port (this is working FINE with my connection to the same server with my HP4000 laser). Still no joy.
Any suggestions?
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