The Sims 2 ati3duag.dll error and crashing

I NEED HELP PLEASE. . . I CANT LOG ON TO WINDOWS 2000 PROFESSIONAL. I HAVE FORGOT MY PASSWORD, ITS SAYS PRESS CTRL+ALT+DELETE, THEN IT SAYS TO PUT IN MY PASSWORD TO START WINDOWS. I NEED TO UPGRADE MY LAPTOP TO WINDOWS XP HOME ED.

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Joined 2006-09-21
I keep getting the blue screen of death when I attempt to play The Sims 2 with the University expansion pack. The error says the crash apparently is related to the file ati3duag.dll. I've read up on this online and it seems to be a common problem, but the fixes I've seen are not related to my computer. I have DirectX already installed (the latest version 9), and the latest drivers for my graphics card. It used to crash only when I attempted to exit the game, and I unistalled and reinstalled the game, and it now crashes at various times. Computer info is as follows:
 
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model MM061
System Type X86-based PC
Processor x86 Family 6 Model 14 Stepping 8 GenuineIntel ~1997 Mhz
Processor x86 Family 6 Model 14 Stepping 8 GenuineIntel ~1997 Mhz
BIOS Version/Date Dell Inc. A06, 6/9/2006
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2705 (xpsp.050622-1524)"
Time Zone Pacific Daylight Time
Total Physical Memory 2,048.00 MB
Available Physical Memory 1.27 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.93 GB
Page File Space 3.85 GB
Page File C:\pagefile.sys
 
My graphics card is an ATI Mobility Radeon X1400 with 256mb memory.
 
Everything is accelerated, up to date, turned on, etc. Anyone have any ideas on what to do?
 

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