The Sims 2 Problem Solving Thread

This thread is for all Sims 2 related problems. Any separate Sims 2 thread will be closed ASAP with a link to this thread included. If anyone has solutions to Sims 2 problems that work, then post them here and I'll try to include them in this post.

Windows Games 5469 This topic was started by ,


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This thread is for all Sims 2 related problems. Any separate Sims 2 thread will be closed ASAP with a link to this thread included.
 
If anyone has solutions to Sims 2 problems that work, then post them here and I'll try to include them in this post.
 
NTCompatible will not be held responsible for solutions that mess up your computer. If you want official support then talk to Maxis.

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Responses to this topic


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4 Posts
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Well my computer came with that driver and I installed an update of that driver on intel.

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1 Posts
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Joined 2005-01-16
0KAY GUYS...I HAVE THE WAY T0 FIX THE DIRECT X THING...IF Y0U GUYS ARE STILL TRYIN` T0 FIGURE IT 0UT...G0 HERE & READ THE DIRECTI0NS...IT 0LNY TAKES LIKE 2 MINS. S0 D0NT BE LAZY...!! & READ THE STINKIN` DIRECTI0NS...& MY C0MPUTER IS KINDA STUPID & LIKES T0 FREEZE AL0T BUT IT NEVER HAS WHILE IM PLAYING 0N THIS GAME...0LNY WHEN I AM 0N THE INTERNET 0R S0METHING, BUT WHEN I PLAY THIS GAME IT G0ES SL0W...I D0NT KN0W IF THATS BECAUSE THE C0DE IS STUPID 0R MY C0MPUTER IS...S0 IF Y0U ARE DESPRATE LIKE I WAS T0 PLAY THIS GAME (BECAUSE I SPENT $50.00 0N IT) THEN TRY THIS C0DE...!!
 
SIGNED: L A C E Y*
 
THE LINK
 
& I D0NT KN0W H0W T0 POST THAT C0DE BUT I THINK THAT SH0ULD BE IT WAIT I KN0W IT IS...C0PY & PASTE IT IN THE ADRESS BAR 0R WHATEVER...
 
H0PE IT W0RKS...!!

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1 Posts
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Joined 2005-01-17
HI LIKE EVERY ONE ELSE I AM HAVING THE SAME THING SHOW UP WHEN I TRY TO PLAY THE SIMS 2 I AM SO MAD ;( BECAUSE I HAVE HAD IT SINCE CHRISTAMS AND IM STILL UNABLE TO PLAY.
 
I HAVE TRIED EVERYTHING ON HERE AND IT STILL HAS NOT WORKED. I READ WHERE SOME PEOPLE SAID ABOUT BUYING SOME THING AN ADAPTER I THINK. I DON'T REALLY KNOW TOO MUCH ABOUT COMPUTERS I THOUGHT THIS SIMS 2 THING WOULD BE SIMPLE.
 
BOY WAS I WRONG. SO CAN ANY BODY WHOS KNOWS ABOUT COMPUTERS AND KNOWS WHAT TO DO HELP ME PLEASE. I AM VERY DESPRATE FOY YOUR HELP

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2 Posts
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Okay i seem to be having the same problems as many others. When i try to play the sims 2 on a new (to my house not right off the shelf)computer, i am getting the message that says that i dont have the necessary DirectX 9.0c...
 
But i looked at many other posts and it said to go to start, run and then type DXDIAG then to the display tab...but before i went to the display tab i looked at the system tab, and at the bottom it said:
 
DirectX Version: DirectX 9.0c (4.09.0000.0904)
 
Isn't that what i am supposed to have?
 
just in case this is what was on the Display tab:
 
Device
Name: Intel Corporation 810 Graphics Controller Hub
Manufacturer: Intel Corporation
Chip Type: Intel 810
DAC Type: Internal
Approx. Total Memory: 4.0 MB
Current Display mode: 1024 x 768 (24 bit)(75 Hz)
 
Drivers
Main Driver: i81xdnt5.dll
Version: 5.11.0001.0133 (english)
Date: 6/19/03 6:05:04
WHQL Logo'd: yes
Mini VDD: i8xnt5.sys
VDD: n/a
DDI Version: 7
 
DirectX Features
DirectDraw Acceleration: Enabled
Direct 3D Acceleration: Enabled
AGP Texture Acceleration: Enabled
 
What do i need to do? Should I get a new video card or should i upgrade? please help.

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309 Posts
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Joined 2001-07-13
Originally posted by ak0303:

Quote:Okay i seem to be having the same problems as many others. When i try to play the sims 2 on a new (to my house not right off the shelf)computer, i am getting the message that says that i dont have the necessary DirectX 9.0c... 
But i looked at many other posts and it said to go to start, run and then type DXDIAG then to the display tab...but before i went to the display tab i looked at the system tab, and at the bottom it said:
 
DirectX Version: DirectX 9.0c (4.09.0000.0904)
 
Isn't that what i am supposed to have?
 
just in case this is what was on the Display tab:
 
Device
Name: Intel Corporation 810 Graphics Controller Hub
Manufacturer: Intel Corporation
Chip Type: Intel 810
DAC Type: Internal
Approx. Total Memory: 4.0 MB
Current Display mode: 1024 x 768 (24 bit)(75 Hz)
 
Drivers
Main Driver: i81xdnt5.dll
Version: 5.11.0001.0133 (english)
Date: 6/19/03 6:05:04
WHQL Logo'd: yes
Mini VDD: i8xnt5.sys
VDD: n/a
DDI Version: 7
 
DirectX Features
DirectDraw Acceleration: Enabled
Direct 3D Acceleration: Enabled
AGP Texture Acceleration: Enabled
 
What do i need to do? Should I get a new video card or should i upgrade? please help.
 
 
Your answer is right there actually. your video card does not meet the minimum specs. You will need new video card or need to upgrade your system.
S

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1 Posts
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For those who have the DirectX 9 problem.
 
I finally solved mine. I guess that the people who have problem never come back to tell how they got their's fixed so I did. Hope this helps.
 
I purchased a brand new Multimedia Computer with a Radeon X300 SE Video Card with 128mb memory on board, one of the approved ones. One I knew should play the game, it did not. I did the dxdiag thing and knew directX was not the problem.
 
I still had the DirectX 9 problem.
 
After many hours of trying to find help, I had an idea.
 
1 - I uninstalled thesims2 and rebooted.
2 - then reinstalled the program.
To be safe I did not play the guessing game thingy this time.
3 - then rebooted.
4 - then put in disk 4 (cd version)
5 - installed the utility update from thesims2.com.
6 - then rebooted.
7 - put in disk 1 and
8 - then ran the game.
 
Now it runs great. My kids are finally happy.
 
Before, I tried to install the utility, but it had an error message. I guess by not playing the game and then installing the utility worked for me. I took the extra steps of always rebooting inbetween to play it safe. The kids moved in yestarday.
 
John
 
 

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2 Posts
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Sorry, it's me again. What are the minimum specs for the Sims 2, so that i know exactly what i am looking for. What type of Video Card do you prefer? And do you know the price on a new video card, that might make my decision a whole lot easier. Thanks for the help.

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1 Posts
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Joined 2005-01-19
Hi everyone, I am having problems with Sims 2 just like everyone else.
I have a geforce fx5200, and my pc is completely fast enough, the directx is fine, have no popups or anything, but the screen goes funny when I load it up.
It seems like it is directx problems, but I have updated that and the display drivers for my graphics card, but the problems are still occuring!
 
As I have said, the screen looks as if there is a big problem with the graphics and direct x.
 
I shall describe the screen for you: the screen is different shades of blue with lines across the screen, and if I do it in a windowed mode, it shows different triangular shapes, which is why I thought it was a directx problem! Can anyone help, hope I have described it well enough for you guys.
 
Any help would be appreciated!
 
Thanks
Reaper6662k
 

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4 Posts
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ugh i hate to be so repetitive and i know u all are probably reallu mad.. but im having the same DirectX 9.0c problem. I have windows XP. but see the thing is.. i dont know how to give u all the information every1 else has given. i know i have installed directX 9.0c but im not sure what else to do. I've tried a few other things that other people have suggested.. no luck. i basically need to be told step by step what to do. im really sorry but im dying to play this game.
 
Thanks- Sara Lyn

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309 Posts
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Originally posted by gone_to_stay:

Quote:ugh i hate to be so repetitive and i know u all are probably reallu mad.. but im having the same DirectX 9.0c problem. I have windows XP. but see the thing is.. i dont know how to give u all the information every1 else has given. i know i have installed directX 9.0c but im not sure what else to do. I've tried a few other things that other people have suggested.. no luck. i basically need to be told step by step what to do. im really sorry but im dying to play this game.  
Thanks- Sara Lyn
 
no problem
Clic on start>run
in the open field type without the quotes 'dxdiag' and clic ok
that will give you the directx diagnostic tool.
 
S

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4 Posts
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okay i can get to that.. so what do u need to know to help me?
 
well heres like the first part
 
System Manufacturer: eMachines, Inc.
System Model: L7VMM2
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon XP 2200+, MMX, 3DNow, ~1.8GHz
Memory: 480MB RAM
Page File: 276MB used, 848MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
 
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: Hardware-accelerated Direct3D 9 is not available because the display driver does not support it. You may be able to get a newer driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: The registry information for the DirectPlay application 'Sorry' is missing or damaged. You should reinstall that application.
 
Display Devices
---------------
Card name: S3 Graphics ProSavageDDR
Manufacturer: S3 Graphics, Inc.
Chip type: S3 ProSavage DDR
DAC type: S3 SDAC
Device Key: Enum\PCI\VEN_5333&DEV_8D04&SUBSYS_0A851019&REV_00
Display Memory: 32.0 MB
Current Mode: 1024 x 768 (16 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: s3gnb.dll
Driver Version: 6.13.0010.1083 (English)
DDI Version: 7
Driver Attributes: Final Retail
Driver Date/Size: 7/12/2002 23:26:58, 361728 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: s3gnbm.sys
Mini VDD Date: 7/12/2002 23:27:04, 155008 bytes
Device Identifier: {D7B75DD3-CE44-11CF-9277-8F2AA2C2CB35}
Vendor ID: 0x5333
Device ID: 0x8D04
SubSys ID: 0x0A851019
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_A ModeMPEG2_D
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

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2 Posts
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Hi all,
 
I've read the posts and I think thi may be a new variation on the theme:
 
We bought Sims2 CD ROM version at Christmas but have not yet got it to work - it plays through the intro but gets stuck when "Blurring Reality Lines" then the system drops into safe mode and displays "The ialmrnt5 display driver has stopped working normally" with an error sugnature of:
 
BCCode: ea BCP1:82C296C8 BCP2: 82CE3418 BCP3:82BA2208 BCP4: 00000001 OSVer:5_1_2600 SP:2_0 Product:256_1
 
We are running XP service pack 2 on a Pentium 4 CPU with 2.4GHz & 512 MB of RAM
The graphics card is Intel 82865 and we have run DXDiag and downloaded DirectX 9.0c again just to be sure.
 
Seems to me that we meet the requirements but then I'm not very technical.
 
Any help would be greatly appreciated.
 
Cheers!
 
BB

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2 Posts
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Joined 2005-01-09
I got that same message about not having a compatable Direct X graphics driver or whatever, which I realised was a graphics card, so I asked my friend for a graphics card. He came over, eventually worked out how to get into the computer and tried to put it in, but apparently my computer is un-upgradeable... which my dad thought was odd (computer geniuses surrounding me) but I went with what my friend said cause he's more reliable.
 
I was thinking I could just buy a new computer as my friend's spare computer needs a new hard drive and even if I get one for it, I'll have to give him his computer back eventually. Is there any way I can temporarily sort out this problem while I'm waiting to get my new computer? It probably sounds like I'm just buying a new computer because I want to play the game, but I do need a better one, as mine is not particularly good and has alot of problems, but it may be a good few weeks before I can get a new computer.
 
I heard about some way to fool the computer into thinking you have a graphics card... I'm sure it's not a good idea but possibly a temporary solution until I get a new computer?
 
Help, anyone?

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309 Posts
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Joined 2001-07-13
First off 'Gone_to_stay'
I don't think your card does support the game. try running the tests that can be run with the DXdiagnostic tool. It will probably fail on the DX9 test.
 
 
Bobby_Boy.
I am not familiar enough with those Intel Integrated graphics and how well they run the games that support the latest hardware but my feeling is it's not supported as well. try running the DXdiagnostic tool mentioned above and run the tests.
 
vrykolakas
 
You won't be able to 'fool' the game to play if your computer isnt up to spec. You might just have to wait till you upgrade.. sry
 
s

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2 Posts
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Ok, here's my problem:
 
I've successfully installed "The Sims 2" into my computer, and when I click "Sims 2" it starts up. It shows the intro, then when it's loading, and it's showing the things like "Chlorinating Car Pools" and random thigns like that at the bottom, it's always freezes when it says "Blurring Reality Lines" then my computer automatically reboots. It does this every time!
 
Does anyone have any solutions? It would be much appreciated. Thanks!

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4 Posts
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okay then how do i get a new one, how much will it cost me, what kind do i need and where can i get it? i hate to be a pain.. and these tests.. how do i run that? idk i feel so dumb lol

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3867 Posts
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Joined 2000-02-04
OP
Originally posted by DualBlader:

Quote:Ok, here's my problem: 
I've successfully installed "The Sims 2" into my computer, and when I click "Sims 2" it starts up. It shows the intro, then when it's loading, and it's showing the things like "Chlorinating Car Pools" and random thigns like that at the bottom, it's always freezes when it says "Blurring Reality Lines" then my computer automatically reboots. It does this every time!
 
Does anyone have any solutions? It would be much appreciated. Thanks!
 
 
Sounds like a memory problem. Try this: http://www.memtest.org/

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1 Posts
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Joined 2005-01-23
i got the sims 2 on christmas day and i was expecting to just install the game and start playing WRONG.it took me nearly 2 hours to solve the directx 9.0 problem..so when the game finally started it was REAAAALLLLLLYYYYY SLOW.not really fun when it takes almost 20mins walk from one room to another..ive tried up[censored] my driver a million times but the gameplay is still extremely slow..CAN SOMONE PLEAAAASE HELP ME...thanx alot

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2 Posts
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Joined 2005-01-23
Originally posted by dosfreak:

Quote:Originally posted by DualBlader:
Quote:Ok, here's my problem: 
I've successfully installed "The Sims 2" into my computer, and when I click "Sims 2" it starts up. It shows the intro, then when it's loading, and it's showing the things like "Chlorinating Car Pools" and random thigns like that at the bottom, it's always freezes when it says "Blurring Reality Lines" then my computer automatically reboots. It does this every time!
 
Does anyone have any solutions? It would be much appreciated. Thanks!
 
 
Sounds like a memory problem. Try this: http://www.memtest.org/
But I have a Gigabyte of memory left after installing it! That can't be it! Oiy....my computer's full of poop!!! *kicks computer*

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309 Posts
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Joined 2001-07-13
Originally posted by gone_to_stay:

Quote:okay then how do i get a new one, how much will it cost me, what kind do i need and where can i get it? i hate to be a pain.. and these tests.. how do i run that? idk i feel so dumb lol 
after you bring up the diagnostic tool clic on the display tab along the top and you will see the option to test direct draw and direct 3d clic those and let each test run.
run that first just to see. as for a new video card there are lots of choices but you can always check out this chart
 
http://graphics.tomshardware.com/graphic/20041004/vga_charts-02.html
 
and look at the cards that support at least DX9 or higher. then shop around.
personally I have an ATI X800 pro card and had no problems running the game. but choice of card can be personal and based on budget but if possible get a 256MB (video memory) card and in the bus width column of the above link look for one that is at least 128 bit but 256 bit is better and in the pipeline catagory again higher the better.
 
S