To Admin: Email Change

This is a discussion about To Admin: Email Change in the Feedback category; To admin, I need to change my email in my profile, but when I try to do so it says that the email is registered to another user. Strange thing is, is that I just created this address (at Excite. com) a few days ago.

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1047 Posts
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To admin, I need to change my email in my profile, but when I try to do so it says that the email is registered to another user. Strange thing is, is that I just created this address (at Excite.com) a few days ago. So its impossible for someone else to have it.

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Nov 15
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1207 Posts
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Actually that is not true.
Excite like Hotmail and the like periodically delete e-mail addresses that are no longer in use.
I believe that with Hotmail that happens after three months of a mailbox being inactive (nobody logging in to it).
So, although you created a new address, there is a possability that somebody had that address ages ago, Excite cleaned up the database and you then re-created it.
 
Although you have to ask what are the chances of you creating an e-mail that has been removed from their database that somebody else once owned who just happened to have used that address to register here - I'm sure somebody with a better mathmatical head on their shoudlers can tell me that one

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1047 Posts
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OP
Yeah the odds are insane and overall this sucks.

Administrator

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1795 Posts
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Quote:To admin, I need to change my email in my profile, but when I try to do so it says that the email is registered to another user. Strange thing is, is that I just created this address (at Excite.com) a few days ago. So its impossible for someone else to have it.

Please send me an email with details (e.g. your new email address) and I check it out.

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1047 Posts
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Joined 2000-04-17
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Thanks Phillip, I just sent you an email by clicking the email button in your profile.

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1047 Posts
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Thank-you Phillip, much appreciated! 8)