USB Device Not Recognized (Malfunction)

I have come across the same problem that apparently many Windows users are ailed with. I thought I found the solution here when I googled the topic and was lead to this post It seemed to work for everyone else, but it hasn't worked for me.

Everything New Technology 1823 This topic was started by ,


data/avatar/default/avatar11.webp

56 Posts
Location -
Joined 2006-12-20
I have come across the same problem that apparently many Windows users are ailed with.
 
I thought I found the solution here when I googled the topic and was lead to this post http://www.ntcompatible.com/Desperately_need_help_---_USB_Devices_Not_Recognized_t32356.html
 
It seemed to work for everyone else, but it hasn't worked for me.
 
I have already done the Microsoft Standard 'moron checks' and I have added the stated USB Key to my registry. Nothing. I even unpluged my computer from the power supply twice, and still nothing.
 
My problem though, doesn't seem to be with any Modems, Printers, or flash cards..Instead my problem is with my USB Logitech Mouse and my APC Battery backup Power Strip.
 
My Device Manager tells me that everything is working fine. But when I plug in ANY USB Device, to ANY Port, it comes up as Unknown Device, and I get that annoying Malfunction Bubble that everyone else seems to get.
 
I don't know where else to go... I feel like Microsoft is just as much in the dark as the rest of us about this, and I was very excited to see that I'm not the only person with this problem. I almost got mad and formatted my computer, which I'm happy to say, I didn't go through with, because after finding this forum last night, I read that the format didn't work, and that would only add to my aggrevation.
 
Let me go ahead and follow suit by leaving you with some system specs.
 
Computer:
Alienware Area-51
Pentium4 3.1ghz
Windows XP Home Edition
Service Pack 2 (fully updated)
1gig DDR2 RAM
160gig HD.
ATI Radeon 9550 SE Video
Audigy 2 ZS Sound
ASUS PC4800 Mobo
 
If anyone has solved this problem or has ANY other methods I could try, please please let me know, I appreciate any and all help.
 
PS- I wasn't able to reply in the above said thread, thats why I'm making a new post out of it...sorry for inconvenience.
 
Thanks again.

Participate on our website and join the conversation

You have already an account on our website? Use the link below to login.
Login
Create a new user account. Registration is free and takes only a few seconds.
Register
This topic is archived. New comments cannot be posted and votes cannot be cast.

Responses to this topic


data/avatar/default/avatar01.webp

0 Posts
Location -
Joined 2010-07-28
hi everyone...
 
i have had this problem for the last few months....
here is the story so far....
iv had a lexmark x5495 for a few years and have a intel powered desktop pc...
i was re-installing the software for the printer after cleaning out the pc and and putting in xp again..
iv installed the printer and xp on a few computers in the past without any problems, im not as good with
computers as most of you. but i do get allong with them verry well. in the past i have swapped power supplys
heat syncs, dvd drives and have even swapped the whole inside's form 1 caseing to a new caseing without
any problems. i try to diagnose and solve problems myself with the help and advice from others on the internet.
but this is the 1 problem thatr has me stumped...
 
while i was installing the printer software it went fine untill i got to the point where you have to connect the printer usb lead.. my mistake might have been that the printer had the power lead installed but i have installed that way before.. after i pluged in the usb lead i found that it did not show as useual that it had found the device so i could not continue on... also the usb mouse had no light showing from underneath. nor did the usb keybord work
infact all the usb ports were now dead. although this is not strictly true as the external usb hub was showing power.
so it seems that although power is going to the devices, they no longer recognice being pluged in...
so i too now get the bubble telling me of the usb malfunction
i have tried before the method of turning the pc power off.. but im now trying it again without the backup battery on the bord.. (not sure what difference this will make??
 
i have also tried the method of uninstalling the usb ports then restarting the pc.. without sucsess
also i have re-installed xp and even tried a copy of windows 7
this makes me think its either a hardware problem or a bios problem
 
i am wondering if when i pluged the printer lead i have caused a power surge in the ports
 
the intel bord i have is D915GAG/D915PSY and it has a 3ghz pentium prossesor
 
if anybody has any new ideas or can help with an idiots guide to trying some of the more complicated methods
like changeing the bios id be verry gratefull...
i have a second pc and will soon be able to replace the 1 im having problems with, so i am up for trying some of more risky fixes as long as i understand the prossess involved. the main reason i want to try this is for future
referance and to learn more about computers.. also i hate giveing up on solving problems
 
sorry this post is so big but i like to try to pass on as much info as i can

data/avatar/default/avatar13.webp

0 Posts
Location -
Joined 2010-08-13
you did not talk about reinstalling the OS..if it could be virus problem

data/avatar/default/avatar07.webp

1 Posts
Location -
Joined 2010-10-14
Yeah, it looks like we've all been largely screwed.
 
I bought my HP Touchsmart TX-whatever the hell a year ago, and it worked amazingly well,touchscreen and all, until halfway through the summer. Then it started getting this USB Device Not Recognized error this is about.
 
The one thing that's odd about mine is only the touchscreen is affected -- I can't use it, and that's why I bought the darn computer in the first place. All other peripherals and USB devices function fine at all times. I've tried several fixes like listed here, and regardless of what I try, at some indeterminable and random time I will always get USB Device Not Recognized and the touchscreen will stop working.
 
Soemtimes it will say it just once and fix itself sometime later. Sometimes it will literally spam DA-DUN DU-DAN telling me over and over and over again until I restart it, to which the N-Trig application then says "device cannot be opened" or some sort.
 
My computer does have minor structural damage near the ventilation, but is absolutely fine with cooling regardless and no loss of function can really be linked to the damage. It has had rough exposure to the elements because I used to use the convenient touchscreen to use it while mobile, but now I can't do that.
 
My family never purchased a warranty. Worst decision ever, but good in some way -- I didn't pay those cretins any more than I needed to.
 
It appears there is no definable solution to this problem, but many solutions that could work or work temporarily.
 
We need statements from these companies, but we'll probably just have the blinds shut on us.

data/avatar/default/avatar35.webp

1 Posts
Location -
Joined 2011-07-22
I think it's pretty amazing that this thread has stayed alive for years. I was hit with the "USB Drive Not Recognized" issue on my desktop today when I turned on my printer. My first thought was to reinstall the printer software and update the driver. Sounds pretty straight forward but it didn't work. I'm not computer illiterate but I'm not a techie either and I despise fixing computer issues. I googled the problem and was brought to this thread. It took me about two hours to read the whole thing! Several of the suggestions intimidated me (editing the registry, etc.) so I decided to try something less invasive, so to speak. First I disconnected the printer, shut down the computer and unplugged it from the wall. I let it sit for about an hour and turned it back on, reconnected the printer, turned it on and the message came up again. Arrgh. I took a break for a couple hours, then decided to tackle it again. I need to mention that the only thing the computer wouldn't recognize was my printer. On the second attempt to fix the issue I deleted the "unknown device" from the device manager. I disconnected the printer from the computer and unplugged it from the wall. I disconnected the mouse and keyboard, shut down the computer, unplugged it from the wall and pressed the power button for 10 seconds as was suggested by a few people. I let it sit unplugged for about an hour. I reconnected the mouse & keyboard, plugged the computer in and turned it back on. I uninstalled the printer software, then reinstalled it. At the end of the installation it told me to connect the printer to the computer and turn it on. I held my breath and crossed my fingers while it finished installing the drivers. Voila! It recognized my printer again! Thank you to everyone who's posted what worked for them.
 
I personally think my issue came about from leaving the computer running for over two days. My daughter plugs her iPod in to charge before she goes to bed. I left the computer on two nights in a row so the iPod would fully charge. Normally it gets shut down every night. I'm guessing that the computer might have overheated or the iPod messed things up, even though she's had it since Christmas and we've never had a problem before. Regardless, I'm happy that I didn't have to spend days or months trying to figure out the problem.
 
My untechnical specs: eMachines desktop system (purchased 2007, hard drive replaced 2009); Windows Vista Home Premium; Canon MP160 printer

data/avatar/default/avatar36.webp

0 Posts
Location -
Joined 2012-03-28
I know this is an old thread, but I also know that it discusses a common problem. I run Windows XP on a Sony Vaio. Some time ago, the computer refused to recognize my printer. I tested the USB ports with other devices - which were recognized - and tried another USB cable, which did not solve the problem. I finally decided that the printer was at fault, and attempted to reinstall it with no success. Thinking it was broken, I bought a new one. When I tried to install the new one, although the new program files appeared in the directory, there was no installation of the printer. After Googling the problem for about the fifth time, I tried this : I disconnected every device, I switched off the computer, I unplugged it and left it overnight. And guess what - it worked! Fortunately, the shop refunded me for the new printer, because my old one installed straight away.

data/avatar/default/avatar12.webp

0 Posts
Location -
Joined 2013-01-04
hey guys. I have the same problem before with my bluetooth adapter(usb device not recognized)junk for almost a year. Im just trying my luck to fix the problem., what I did was I open it up. and using a heatgun I reheated the pcb and prayed. and now it works.