USB Device Not Recognized (Malfunction)

I have come across the same problem that apparently many Windows users are ailed with. I thought I found the solution here when I googled the topic and was lead to this post It seemed to work for everyone else, but it hasn't worked for me.

Everything New Technology 1823 This topic was started by ,


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56 Posts
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Joined 2006-12-20
I have come across the same problem that apparently many Windows users are ailed with.
 
I thought I found the solution here when I googled the topic and was lead to this post http://www.ntcompatible.com/Desperately_need_help_---_USB_Devices_Not_Recognized_t32356.html
 
It seemed to work for everyone else, but it hasn't worked for me.
 
I have already done the Microsoft Standard 'moron checks' and I have added the stated USB Key to my registry. Nothing. I even unpluged my computer from the power supply twice, and still nothing.
 
My problem though, doesn't seem to be with any Modems, Printers, or flash cards..Instead my problem is with my USB Logitech Mouse and my APC Battery backup Power Strip.
 
My Device Manager tells me that everything is working fine. But when I plug in ANY USB Device, to ANY Port, it comes up as Unknown Device, and I get that annoying Malfunction Bubble that everyone else seems to get.
 
I don't know where else to go... I feel like Microsoft is just as much in the dark as the rest of us about this, and I was very excited to see that I'm not the only person with this problem. I almost got mad and formatted my computer, which I'm happy to say, I didn't go through with, because after finding this forum last night, I read that the format didn't work, and that would only add to my aggrevation.
 
Let me go ahead and follow suit by leaving you with some system specs.
 
Computer:
Alienware Area-51
Pentium4 3.1ghz
Windows XP Home Edition
Service Pack 2 (fully updated)
1gig DDR2 RAM
160gig HD.
ATI Radeon 9550 SE Video
Audigy 2 ZS Sound
ASUS PC4800 Mobo
 
If anyone has solved this problem or has ANY other methods I could try, please please let me know, I appreciate any and all help.
 
PS- I wasn't able to reply in the above said thread, thats why I'm making a new post out of it...sorry for inconvenience.
 
Thanks again.

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Responses to this topic


data/avatar/default/avatar07.webp

1 Posts
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Joined 2008-02-25
Okay this morning my external drive just suddenly wasn't recognized any more. I recvd the messages just as above. An unknown device is not recognized. Malfunction. I did the key entry but so far it has not helped.
 
I'm at a loss.
 
Inspirion 531
Amd Dual core processor
3070 Mem
32 bit OS
 
Man I'm scared I won't be able to access it.

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2 Posts
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Joined 2008-02-27
thanks vitalviking..my usb is working now..

data/avatar/default/avatar01.webp

1 Posts
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Joined 2008-02-28
Ok. I too have had major issues with my HP with Vista Home Premium. At first, I was having the problem of the computer doing a hard-shut off by itself. After many hours on the phone to HP, they decided it needed some work. I mailed it in, and within a week I received it back with a new motherboard. Everything was fine for 3 days. I then started receiving the "USB Device Not Recognized" error message. My only USB device was my HP printer. So, after many more hours on the phone to HP, it was determined my printer was the culprit. I was sent a replacement printer the next day. However, that too triggered a "USB Device Not Recognized" message. Figuring that the problem might be with the HP printers, I went and bought a different brand of printer. This too brought the same messenger of nonrecognition. After approx. 20 hours on the phone with HP about this, I am giving up. They keep telling me they'll call me back, and they never do. Please help me! If you have any advice, I'm willing to listen. P.S. I have also disabled the Legacy USB, and done several sysytem recoveries. Thank you.

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2 Posts
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Joined 2008-04-19
I have struggled with the same problem for six hours. An HP printer would systematically give me "USB device not recognized..." as soon as I plugged the USB cable in ANY port. None of the other peripherals would do that. The printer is a reliable piece of hardware, however we have several of those in this compund so I replace the printer. Same problem. Logic told me it could only be the cable.
So I changed the USB cable for a new one and.... BINGO !! that was the definite solution.
So change the USB cable. Maybe this solution works for others. Good luck

data/avatar/default/avatar39.webp

4 Posts
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Joined 2008-04-22
USB Hell, I'm using a HP DV8000 runs XP, was using 3 of the four USB ports, worked great for the past year or so, never a single problem, even use the 4th usb daily but unplug that one mostly (IPOD / Flash drive) the other three run a WD 250 Externalhard drive (s) and a Tascam 122 audio interface unit and a RocketFish usb mouse. All worked flawlessly until yesterday. I was listening to music outside
my house listening to online material, run from its webpage to my interface via usb on to my stereo components, which I do often without a single problem. Noticed the music stopped thinking it was
The normal website chatter disconnects which does happen occasionally, refresh and normally it does the trick, up and running. But not this time, USB D N R an usb device has malfunctioned etc... That is where I am and where I found myself setting up this account in hope of a little extra insight from you the forum readers...so let's see what the hell is going on here. Already checked the units they all work fine when attached to any of my other laptops / pc/s so...NEXT... I've just run the battery down, unplugged the power source and let sit for about 15 minutes in hope of the before mentioned ( in postings ) to allow the over voltage to bleed down provided this is even a possibility to start with. Okay ready to set system back up for try #1, reboot ( go or no go) Hmmm! well no go people, NEXT!!! Let me hear from you! Thanks

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4 Posts
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Joined 2008-04-22
Me again, I can only come up with some sort of hardware failure which leads me to believe this is a mother F board failure at the USB chipset due from an over voltage problem much like a lightning strike causes household appliances to react poorly too! In some cases it fries them as it did many of mine about two years ago, a tv two amps and so on, all due to a power surge on very low voltage components, such as the 5 volt USB out put, although you would think it was a freaking matter of national security seeing you can't find zip on MS , HP websites concerning this matter, with little to no real fix on this subject posted anywhere that works 100% of the time. It does however work well for their sales figures seeing most will in time simply purchase a new PC so they can use their USB devices, nice work MS. Why fix what in the end spells big bucks here, millions to say the least.
Now since MS created the OS and HP purchased it and we paid them both, as well as anyone else using this system, it's time to go to the root, that is who the hell made the boards that this crap is running on? Apparently there is a reason why you see more and more PC's being built with less USB ports and more powered USB devices, they are apparently faulty thus they are causing US a number of problems to say the least. Let's post what we can find out collectively, about what is being put into our PC that simply doesn't work as it should and let the companies know that we know what's going and and they MUST fix it, NOW! It isn't hard these days to send and email or post a blog about anyone saying anything you wish, within reason of coarse, so provided you have legitimate complaints, let's do some serious complaining and get this ball rolling. I've waited a day of my time and that's more then I wish to waste, period! Thanks, I'm listening,

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4 Posts
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Joined 2008-04-22
Last one, my laptop is HP DV8000, purchased F/Best Buy Dec 2006, Running XP, system never leaves home, stays stationary 100% of the time, used to run audio equipment 90% of the time, web surf and watch videos, no games or high volume programs running to overload system. System normally runs great very fast and very reliable, problem USB ports (4) no longer recognize any usb devices! Can send audio video via wireless to other remore devices (Wireless USB HUB, PSP.S3, other laptops and desktops, no problems. USB ... Not working YET. Will watch for your replies, thanks, hope we can resolve the issue soon! For GOOD this time! I'll post as soon as system is repaired 1000%. Thanks for listening!

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4 Posts
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By the way, this isn't a USB cable problem or a vista problem or a device problem, it is a OS problem that I believe has to do with the low voltage (A Polyfuse (sometimes green in color, and located near where the port is),
is a protection device used on the motherboard. If the Belkin tried to push +5V
up into the motherboard, the difference in voltages, across the low resistance
of the wiring, could result in a relatively large current flow. That could
cause the Polyfuse on the motherboard to open. The Polyfuse will recover
automatically, once it has had a chance to cool off. Which is why I'd suggest
checking the hub, to see if it is emitting +5V on the upstream port.) as read on another thread, I think this guy is onto something...what do you all think?

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0 Posts
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i had this problem for 3 months and thank to GOD it finally work and here is my solution but may not work on your.now what i did was i defrag my computer with jkdefrage,when finished restart your computer and connect your usb devices to if it may work.

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1 Posts
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Joined 2008-08-24
Children, please. Listen to Starbat. When in doubt, blame Bill Gates. USB cables the culprit? Oh, Please!
 
I got the dreaded DNR message. Read these posts. Tried the unplug trick. Heh.
 
Finally, I did a System Restore from back before trouble started. Plugged in USB drive. Everything good. Then - a second later - the Device Not Recognized balloon popped up!!!
 
Of course - WINDOWS UPDATE! Windows restored me to before the trouble, USB worked fine, Windows sensed I was behind on updates due to the Restore, went out and got the Update - USB failed!!
 
SO, yeah, I disabled Windows Updates ... Restored again ... All is fine.
 
F-ing Microsoft.

data/avatar/default/avatar11.webp

1 Posts
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Joined 2008-09-09
OK - This is how I fixed this problem.
 
The root of the problem is with the USB Device (you can find it in your Device Manager). You have a problem if it has a caution symbol with an exclamation point. This needs to be updated, but it will give you an error when you try to update it. It will try to update the printer driver associated with it and give you an invalid data error message.
 
So, I installed windows service pack 3 (SP3), hoping it would have a fix. It did actually. I went back to the device manager and tried to update my USB Device. It updated and I was able to install a virtual printer port through my USB port to connect to my printer. It worked out fine and I just printed my first test page.
 
Hope that helps someone.

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0 Posts
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Joined 2008-09-14
Looks like I finally got hit by the virus eh?
 
Ok so I have this laptop since the past one year, and have been using the optical mouse on the USB port happily since. I have 2 USB ports on this machine, one on each side. Being a right handed person, I've always plugged in the mouse on the right USB. Today I tried plugging it in on the left one.
 
Alas! I should have known that it was a real bad move. The mouse did not work, and the DNR bubble has been coming ever since on BOTH the USB ports whenever I try using my USB mouse. (Flash drives and iPod shuffle works fine).
 
I already tried restacking the USBs and shutting down the laptop for more than an hour. This thing is bugging me for the past 6 hours...grrr.....
 
Will try going into BIOS. I'm avoiding the registry edit as for now (have had some bad experiences on that one)
 
I'll get back on any updates.
 
My system specs:
 
HP-Compaq Presario V6000 Laptop
T2080 1.8GHz
1 Gig DDR PC2-5300
Windows XP Professional SP2
 
PS. Its not a Vista specific problem, obviously. Its Microsoft Windows.
 
 

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0 Posts
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Went into BIOS, and could not find anything related to USB there.
 
Also tried shutting down the laptop for more than 12 hours.
 
Did not help.

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2 Posts
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Joined 2008-09-27
Ok guys am new in this , but i have a problem , i have a G-tide cell phone , and it has a USB cable, this phone has both MP3 and video player ,and it has a memory card, but when i plug it into a computer, the computer tells me that the USB has a malfuction, so i dont know want to do , any assistance please!
 
this may be not neccessary , but its charger is also dead

data/avatar/default/avatar37.webp

2 Posts
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Joined 2008-09-27
Ok guys am new in this , but i have a problem , i have a G-tide cell phone , and it has a USB cable, this phone has both MP3 and video player ,and it has a memory card, but when i plug it into a computer, the computer tells me that the USB has a malfuction, so i dont know want to do , any assistance please!
 
this may be not neccessary , but its charger is also dead
 
katorymnd

data/avatar/default/avatar37.webp

1 Posts
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Joined 2008-10-02
Okay I had this problem and here was my solution!
 
My external HD wasn't being detected and I was getting the malfunctioned message. I simply unplugged it, shut down my PC, unplugged my computer from the wall, turned off it's power supply, and then reconnected everything and booted up. It has something to do with shutting the power supply to your mother board and then restarting. I highly suggest everyone try this even if it seems too simple to work, since it worked for me
 
Good luck guys.

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0 Posts
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Joined 2008-09-14
Ok I tried it with a new mouse and its working now.
 
I'm guessing changing the USB ports messed up with the hardware inside the mouse (caused due to a sudden surge in the voltage).
 
All's well now. All USB ports working fine.
 
Peace

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0 Posts
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Joined 2008-10-16
Hey guys,
 
I went out the other day and bought a brand new 8 GB SanDisk Cruzer Micro and had it hooked up my computer for all of 2 days when it stopped working. During most of which however I also had just installed ActivSync for my AT&T Tilt phone. I thought maybe the flash drive just came out so I wiggled it around with no luck. Finally, I unhooked my phone to call some people and came back and hooked it back up and the only thing my PC was telling me was a generic serial was hooked up. Finally I figured I was having problems with my usb drives and started surfing the net.
 
For the last 3 hours I have been sitting on my phone looking for support on my USB devices not working. Unfortunately I had to use my phone as I dont have internet for my pc. But I tried everything I read on this forum with no luck. Finally about 30 mins ago I ran across a post about talking to alienware and cleaning the usb headers. I was up for anything.
 
Alas, it worked. I'm writing this using my phone as the computer copies about 6 GBs worth of music to my flash drive. I'm so happy now. I need the flash drive for my car bc my stereo has a usb hook up and supports up to 10000 songs. I cant believe I didnt think of that sooner. The comp is about 5 yrs old with no to minimal maintinance. It loked like a dust storm went through there. And I am very embarassed writing that bc my major is in computers lol.
 
If you have not tried this yet, do it now. If it doesn't help I am very sorry and wish you luck. I really want to thank all of you guys. You kept this OCD freak reading something for about 3 hours without losing interest lol. Good luck to everyone and thank you again.
 
PS: I am using my phone's keypad, please bare with me.