USB Issue
This is a discussion about USB Issue in the Windows Hardware category; Hey guys. I'm having problems with my USB ports. It's not recognizing anything I'm plugging in (bluetooth device, phone). I've tried the front and back but nothing happens. I looked in the Device Manager and there are exclamation marks by the USB related areas.
Hey guys. I'm having problems with my USB ports. It's not recognizing anything I'm plugging in (bluetooth device, phone). I've tried the front and back but nothing happens. I looked in the Device Manager and there are exclamation marks by the USB related areas. I noticed I don't even see a "USB Root Hub"
Here's an image:
(Looking at properties shows this "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)")
My Computer Information
Microsoft Windows XP Home Edition
Service Pack 2
Motherboard
Manufacturer: Asus
Motherboard Name: A8AE-LE
HP/Compaq motherboard name: AmberineM-GL6E
Things I've tried-
Uninstalled all of the USB Host Controllers then restarted, nothing.
Tried to right click, and update driver, nothing.
Scanned for hardware changes, nothing.
Took out computer plug for over an hour, nothing.
What else can I do? Help would be greatly appreciated, thank you!
Here's an image:
(Looking at properties shows this "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)")
My Computer Information
Microsoft Windows XP Home Edition
Service Pack 2
Motherboard
Manufacturer: Asus
Motherboard Name: A8AE-LE
HP/Compaq motherboard name: AmberineM-GL6E
Things I've tried-
Uninstalled all of the USB Host Controllers then restarted, nothing.
Tried to right click, and update driver, nothing.
Scanned for hardware changes, nothing.
Took out computer plug for over an hour, nothing.
What else can I do? Help would be greatly appreciated, thank you!
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Apr 12
Apr 19
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Responses to this topic
Looks like your USB drivers are not installed.
Is this installation of Windows the original on the box, or did you install a version of Windows afterwards?
What exact model of HP/Compaq system is this?
Is this installation of Windows the original on the box, or did you install a version of Windows afterwards?
What exact model of HP/Compaq system is this?

OP
It's the original. It was working fine for years, now it just decided to not work anymore. Don't know why!
Here's the link to my system: http://h20000.www2.hp.com/bizsupport/Tec...eriesId=1814722
Here's the link to my system: http://h20000.www2.hp.com/bizsupport/Tec...eriesId=1814722
I assume that you tried all the techniques in this article?

OP
I was reading the document last night, yes. Still doesn't work.

OP
Yeah. I tried it just now. Still not working! I guess I have no choice but to reformat? :\