USB not recognised and Bluetooth stopped working
This is a discussion about USB not recognised and Bluetooth stopped working in the Windows Hardware category; Hello, I have a 5 months old ASUS laptop, Vista. All of a sudden the mouse stopped working. Any USB that I connect gets the same message. The weird thing is that even if noting is connected to the USBs I still get these pop-up message form time to time.
Hello,
I have a 5 months old ASUS laptop, Vista.
All of a sudden the mouse stopped working. Any USB that I connect gets the same message. The weird thing is that even if noting is connected to the USBs I still get these pop-up message form time to time.
Also, my bluetooth lost the phones that were pairing with it earlier.
The memory card of the camera is working.
I have tried all USBs, I turned the computer off, but nothing happens.
Please please help.
I have a 5 months old ASUS laptop, Vista.
All of a sudden the mouse stopped working. Any USB that I connect gets the same message. The weird thing is that even if noting is connected to the USBs I still get these pop-up message form time to time.
Also, my bluetooth lost the phones that were pairing with it earlier.
The memory card of the camera is working.
I have tried all USBs, I turned the computer off, but nothing happens.
Please please help.
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Dec 27
Jan 2
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Responses to this topic
Try this out (it works for flash drives):
Plug in the device and open up the Device Manager. Expand the USB section and uninstall the device from the listing. After that is done, unplug the device from your machine, then plug it back in. Your OS should install the device so that it's working again. You may need to do this with any USB device that is experiencing this.
If that doesn't work, there is a chance that you fried your USB ports.
Plug in the device and open up the Device Manager. Expand the USB section and uninstall the device from the listing. After that is done, unplug the device from your machine, then plug it back in. Your OS should install the device so that it's working again. You may need to do this with any USB device that is experiencing this.
If that doesn't work, there is a chance that you fried your USB ports.
OP
Thanks for your reply, but it didn't work :-(
The USB ports work fine with other USB's. I plugged in an external hard dive and it worked perfect.
It is just my phone and my mouse.
And also on the same time I lost the ability to connect to the Bluetooth. the Bluetooth is internal. It is not connected thru the USB.
The USB ports work fine with other USB's. I plugged in an external hard dive and it worked perfect.
It is just my phone and my mouse.
And also on the same time I lost the ability to connect to the Bluetooth. the Bluetooth is internal. It is not connected thru the USB.
Did you install and software, update any drivers, update the bios or do a Windows update at about the time that the problem started to occur?
Are there any exclamation marks in Device manager for any devices?
Do you have the mouse always plugged into the same USB port?
What exact model laptop is this?
Are there any exclamation marks in Device manager for any devices?
Do you have the mouse always plugged into the same USB port?
What exact model laptop is this?
