Wireless Optical Blue mouse not working

Got one of these mice last weekend and installed it without any problems. Now it won't work: the cursor won't move as a move the mouse around. The red optical bit on the bottom is on and the green light on the base station is also on.

Windows Hardware 9627 This topic was started by ,


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2 Posts
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Joined 2002-12-29
Got one of these mice last weekend and installed it without any problems. Now it won't work: the cursor won't move as a move the mouse around. The red optical bit on the bottom is on and the green light on the base station is also on. I plugged it into the PS/2 port and have also tried it in USB mode with no luck. I can use a basic mircosoft wired mouse in the same PS/2 port. Can anyone help me?

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Have you tried pressing the reset or connect buttons on the mouse? Is there anything that might be interfering with the wireless connection? Where do you have the receiver?
 
Rgds
AndyF

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OP
There are no wireless products within 20ft at the moment. It is sited beside my speaker, is 8inches away from both the tower and case.