Xp on my pc..can't boot up

Hi troops. . man what a day. . trying to help a friend with this pc and whew. . Presario. . XP system. . won't boot. . just logo. . tried everything I know. . still nothing any ideas?//.

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Hi troops..man what a day..trying to help a friend with this pc and whew ..Presario..XP system..won't boot ..just logo..tried everything I know..still nothing any ideas?//

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513 Posts
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Are you trying to install from a bootable XP CD?
 
If it used to have '98 on it, it's best to format the HDD first, which is best done from a bootable '98 floppy.
 
After formatting with the '98 floppy, then install XP.
 
BTW, how much RAM does he have?