Even as Microsoft promised to speed up work on a re-release for a flawed Surface Pro 2 firmware update, customers continued to damn the company for the fiasco.



From Computerworld:

Microsoft yanked the firmware update earlier this month, about a week after it shipped the non-security fixes on Dec. 10. Surface Pro 2 owners had complained that the update reduced their tablets' battery life and spontaneously changed how the devices went into or out of the power-saving sleep mode.

Originally, Microsoft said that it would re-release the firmware update "after the holidays," which the company confirmed should be interpreted as some point after New Years Day, or Jan. 1, 2014.

  As customers fume, Microsoft promises Surface Pro 2 firmware fix ASAP